MAYBEN Posted March 22, 2011 Share Posted March 22, 2011 wow.. thats real generous Adam.. Link to comment Share on other sites More sharing options...
Chewy Posted March 22, 2011 Share Posted March 22, 2011 IMO too generous... lol Good customer service goes a long way. I see posts on here trying to find cheaper soap and cheap MF and on and on. I'll stick to the expensive stuff if that means customer service like Adams offers. Chris Link to comment Share on other sites More sharing options...
Captain Slow Posted March 22, 2011 Share Posted March 22, 2011 (edited) Friends, I am terribly sorry to read that many of you are having difficulties with our Americana Jar!! We are now developing a new jar, and it will not warp, and will be consistently easy to open..... Stay tuned, and mid-summer it will be released. In the mean time, use up the old Americana, and all who have purchased a tub in the past will get a $25 credit towards the new tub, fair? WOW! You've sure earned this from all of us: Thank you Adam. You sir, are the best.:thumbsup::thumbsup: Edited March 23, 2011 by sportredmistress Link to comment Share on other sites More sharing options...
Adam Posted March 22, 2011 Share Posted March 22, 2011 Verified purchasers of our Americana, who have had problems, will receive $25 credit towards their next tub of Americana, once we have it available. While it seems a few dozen folks have had issues, less than 3% of the Paste sent have reported problems. I want everyone 110% happy! Might not be until June, but it will come soon! Link to comment Share on other sites More sharing options...
Sandra Dee Posted March 22, 2011 Share Posted March 22, 2011 Verified purchasers of our Americana, who have had problems, will receive $25 credit towards their next tub of Americana, once we have it available. While it seems a few dozen folks have had issues, less than 3% of the Paste sent have reported problems. I want everyone 110% happy! Might not be until June, but it will come soon! No worries on my end-i just figured it was hard to open like some pickle jars are. The product is awesome. I thought it was me -just glad some guys are having trouble too. I dont feel so weak- That is mighty generous of you, Adam. Link to comment Share on other sites More sharing options...
Chris@Adams Posted March 22, 2011 Share Posted March 22, 2011 Verified purchasers of our Americana, who have had problems, will receive $25 credit towards their next tub of Americana, once we have it available. While it seems a few dozen folks have had issues, less than 3% of the Paste sent have reported problems. I want everyone 110% happy! Might not be until June, but it will come soon! Adam you are the Man!! Link to comment Share on other sites More sharing options...
694doorbird Posted March 22, 2011 Share Posted March 22, 2011 Friends, I am terribly sorry to read that many of you are having difficulties with our Americana Jar!! We are now developing a new jar, and it will not warp, and will be consistently easy to open..... Stay tuned, and mid-summer it will be released. In the mean time, use up the old Americana, and all who have purchased a tub in the past will get a $25 credit towards the new tub, fair? Adam, Once again you are going way above the norm!! :bow: Now, I wish I had something to complain about!! Link to comment Share on other sites More sharing options...
694doorbird Posted March 22, 2011 Share Posted March 22, 2011 I have been having a different problem with americana container. I don't seem to have a problem opening it. But perhaps in the shipping process the container froze or something along those lines. Because all the americana in the container spins and when I put my apw applicator inside and do my left to right motion to get some wax on the applicator I don't get much because the product spins with the applicator. I also tried removed the whole chunk of wax and scoring the botton of the container so maybe it would grip on the rough edges. Now finally after getting fed up of struggling to get the product out I reamed a screw inbetween the wax and the side of the container so it won't move. Now this worked, but the chunk of wax cracked clean in half. (Mind you, its still easier now then it was before) My Americana spins in the container also. I just go make a plus pattern when I reload the applicator. Link to comment Share on other sites More sharing options...
Chobbs Posted March 22, 2011 Share Posted March 22, 2011 Wow! What a great gesture! Thanks! Link to comment Share on other sites More sharing options...
BlueGenCoupe Posted March 22, 2011 Share Posted March 22, 2011 I haven't had any problems with the jar. I've always stored it at rooms tempature, but Adam thats very generious of you! Link to comment Share on other sites More sharing options...
StormChaser Posted March 22, 2011 Share Posted March 22, 2011 Pretty amazing offer!!!! I've always had to use a bit of effort to get the lid off but I am a girl...and it's been mentioned before that the girls do better at it! HAHAHA Link to comment Share on other sites More sharing options...
Sandra Dee Posted March 23, 2011 Share Posted March 23, 2011 Pretty amazing offer!!!!I've always had to use a bit of effort to get the lid off but I am a girl...and it's been mentioned before that the girls do better at it! HAHAHA That's right sista! Although I am glad no one was watching me when I opened mine(tongue out to the side like Michael Jordon makin a basket) lol! Link to comment Share on other sites More sharing options...
McDuff Posted March 23, 2011 Share Posted March 23, 2011 You are the man Adam! The top is hard to get off also but the bottom on my container is really bowed out so much that it rocks like crazy when you sit it down. I assume that nobody has had a problem with the container cracking open yet. In case the container does split, has anyone had any luck moving the wax to another container like tupperware? Link to comment Share on other sites More sharing options...
Cook Posted March 23, 2011 Share Posted March 23, 2011 that'll be the perfect time to get a new jar, does this apply even if we bought it from a vendor and not directly through adams? Link to comment Share on other sites More sharing options...
MAYBEN Posted March 23, 2011 Share Posted March 23, 2011 I'd imagine its gotta be ordered direct... Link to comment Share on other sites More sharing options...
Gizmo Posted March 23, 2011 Share Posted March 23, 2011 I don't have any problems getting mine open, but I did leave it out one really hot summer day and the bottom of the container bowed out so now it wobbles around rather than sit flat. No biggie Link to comment Share on other sites More sharing options...
Monaro Joe Posted March 27, 2011 Share Posted March 27, 2011 This is the first time i've seen this. I though i broke my tub when I had trouble getting the lid off. I figured i screwed it on wrong the last time i used it and messed up the grooves. I actually happy to find out i didn't break it Link to comment Share on other sites More sharing options...
Kingsford Posted March 27, 2011 Share Posted March 27, 2011 I used my Americana today because I was bored.... Lid came off extremely easy this time! However it took me about 15 minutes to get it back on Link to comment Share on other sites More sharing options...
chicklet Posted March 28, 2011 Share Posted March 28, 2011 I pryed mine off with a small flat head screwdriver a few days ago. Slammed it shut to close it. lol Link to comment Share on other sites More sharing options...
Kingsford Posted March 28, 2011 Share Posted March 28, 2011 I pryed mine off with a small flat head screwdriver a few days ago. Slammed it shut to close it. lol You know they screw on Link to comment Share on other sites More sharing options...
Nordgrey Posted March 28, 2011 Share Posted March 28, 2011 More than generous Adam! Redesign eh? Might I suggest some minor ribs in the bottom to hold the wax in place when applying it to the applicator? Link to comment Share on other sites More sharing options...
Kingsford Posted March 28, 2011 Share Posted March 28, 2011 I still say aluminum containers. Link to comment Share on other sites More sharing options...
THE Mook Posted March 28, 2011 Share Posted March 28, 2011 Like what, fudge containers at Christmas time Link to comment Share on other sites More sharing options...
Kingsford Posted March 28, 2011 Share Posted March 28, 2011 (edited) Like what, fudge containers at Christmas time I'd post a picture but it would get taken down because its from another company.... Its the crappy stuff I used before I found out about Adam's. EDIT: On 2nd thought... I'll just blur out a crappy picture I found on Google Images... I like the container because it has room for the applicator to sit inside and the lid comes off easy. I'd also like to point out when I used to use this Wax I never got a shine like that.... I suspect this was photoshopped.... Oh and I'd never accept a discount like that for this reason. Adam, you already do so much for us... I feel greedy already. Edited March 28, 2011 by Kingsford Link to comment Share on other sites More sharing options...
NightMare Silverado Posted March 28, 2011 Share Posted March 28, 2011 That's an awesome offer but it will be a long time before I run out of Americana only waxing my truck so I politely decline Link to comment Share on other sites More sharing options...
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