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Website unsafe?


Chadley

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Unable to log into my account.  Website server issues again.  Adam's needs a new IT service or guy to straighten this out. It's getting to be a little much.  HTTP 500 error!

Edited by Geebee
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Still giving me some issues

 

Unable to log into my account.  Website server issues again.  Adam's needs a new IT service or guy to straighten this out. It's getting to be a little much.

 

Just gotta be patient I guess

Edited by mathews31
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I was on yesterday and had no issues at all.  Didn't get an error message or website unsafe warning, I am guessing most people went on today to buy stuff and are dealing with an overcrowded website. 

 

This. I sound like a broken record recently, but again we do apologize for the website stability issues. It was up and stable 100% this weekend and yesterday, but seems like we're having the same problem again this morning.

 

Please stand by. Clearing your internet cache settings in your browser may have resolve some issues as well.

 

It's a bummer, but we'll get through these growing pains eventually!

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I think they're usually very cool about ordering over the phone...it's probably not ideal for them but Dan helped me today and I don't know if I've ever gotten such crazy good customer service over the phone...Everything that I asked he answered...I asked if he could add something and tell me the total, and after I decided I didn't want it, he said no problem, took it off and reconfirmed my whole order...People >> Machines service...

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Thanks for the kind words Mat! 

 

We had planned down time yesterday evening as Gary mentions above. We performed a server update to a new version of software that was originally planned for this past weekend.

 

Everything went smooth with the update and the site is back up and running now, hopefully with much better stability now!

 

If anyone notices any abnormal behavior, please send us an email to tips@adamspolishes.com and we'll investigate no problem! I'm going to lock this thread down since we already have another thread in this section in regards to website issues and maintenance.

 

Respectfully,

Dan@Adams

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