Eric Posted March 3, 2017 Share Posted March 3, 2017 Not exactly a forum issue but on the main mobile shopping site I cannot sign in because the black banner at the top of the screen hides the "profile" button. Is there a way to fix this? Also, is it possible to have a Remember Me so we don't always have to log in? Thanks! jessewsmith and OmniCamaro 2 Link to comment Share on other sites More sharing options...
tmccoy2236 Posted March 3, 2017 Share Posted March 3, 2017 Eric - Not sure if this helps you, but I ran into a similar situation and was able to access the 'my profile' area by putting the device in landscape mode and having the device adjust the screen. Anyway.. just a suggestion. Eric 1 Link to comment Share on other sites More sharing options...
Eric Posted March 3, 2017 Author Share Posted March 3, 2017 Eric - Not sure if this helps you, but I ran into a similar situation and was able to access the 'my profile' area by putting the device in landscape mode and having the device adjust the screen. Anyway.. just a suggestion. I never thought of that, that is a good work around. I'll do that in the meantime. Figured it's good to let them know if they didn't already. Link to comment Share on other sites More sharing options...
Dan@Adams Posted March 3, 2017 Share Posted March 3, 2017 Hi Eric, sorry about that! Which type of mobile platform are you using, Apple or Android and which browser? Can you take a screenshot and post it here for me to pass onto our developers? Another workaround is if your device has an option to "Request desktop site" you could select that and the profile button should then be available for you. Link to comment Share on other sites More sharing options...
Eric Posted March 3, 2017 Author Share Posted March 3, 2017 Hi Eric, sorry about that! Which type of mobile platform are you using, Apple or Android and which browser? Can you take a screenshot and post it here for me to pass onto our developers? Another workaround is if your device has an option to "Request desktop site" you could select that and the profile button should then be available for you. Dan - I'm on Android and using Chrome. Here's a screenshot. I did that in the past but found it kind of inconvenient. Tmccoy's work around is less so jessewsmith 1 Link to comment Share on other sites More sharing options...
jessewsmith Posted March 4, 2017 Share Posted March 4, 2017 I've been running into this problem too! I have a android and I use Google Chrome. I literally thought I'd make a post about this today but decided not to. Funny how stuff works out! Link to comment Share on other sites More sharing options...
Nathan Posted March 4, 2017 Share Posted March 4, 2017 I have the same problem the solution is simple! To sign in just go to the bottom of the page and tap the profile button there! jessewsmith and Eric 2 Link to comment Share on other sites More sharing options...
jessewsmith Posted March 4, 2017 Share Posted March 4, 2017 I have the same problem the solution is simple! To sign in just go to the bottom of the page and tap the profile button there! Problem solved!! Thanks! Link to comment Share on other sites More sharing options...
Eric Posted March 4, 2017 Author Share Posted March 4, 2017 I have the same problem the solution is simple! To sign in just go to the bottom of the page and tap the profile button there! That's a great solution! If it's possible it'd be nice to have a Remember Me feature, but I don't know how involved of a change that is. Link to comment Share on other sites More sharing options...
SumBeach35 Posted March 4, 2017 Share Posted March 4, 2017 My remedy for the banner profile issue in chrome is to check the box in the menu to request desktop site. ocdrifter 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now