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I Need a Dealer


mathews31

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So I recently was looking at the Adam's Polishes website and looked for a dealer in my area. The three that I found were pretty far and needed tolls to get to them. A few days ago after posting a picture of my collection on Instagram, a dealer contacts me and says that he is actually nearby ( no tolls, and within 30 minutes) and that next time I order he might be able to help me out...How come Adam's isn't updating their dealer page...it seems like this dealer has been with Adam's for a few months. I wonder what else I'm missing

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Dealers are here to support the customer, and offer hands on support and advice, detailing tips and clinics. Adam's offers great customer service, and most every dealer I've met strives to exceed that. If they don't, they don't stay dealers very long. Yes, the internet has put seemingly everything just a few clicks away, but to some, supporting local dealers is important too.

Mat, if your dealer is Lukas he's a great guy. Give him an opportunity to earn your business.

Bruce

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Be warned that if there's a dealer in your state, you'll probably have to pay sales tax. To some that doesn't matter, but to others it does.

 

I think the benefit comes in that if I need a last minute product or just one product I don't have to pay shipping if I'm in the area.

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Dealers are here to support the customer, and offer hands on support and advice, detailing tips and clinics. Adam's offers great customer service, and most every dealer I've met strives to exceed that. If they don't, they don't stay dealers very long. Yes, the internet has put seemingly everything just a few clicks away, but to some, supporting local dealers is important too.

Mat, if your dealer is Lukas he's a great guy. Give him an opportunity to earn your business.

Bruce

It is Lukas, he seems like a genuine guy, he reached out to me and I hope he's a good dealer. You know him?

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  • 3 weeks later...

So I recently was looking at the Adam's Polishes website and looked for a dealer in my area. The three that I found were pretty far and needed tolls to get to them. A few days ago after posting a picture of my collection on Instagram, a dealer contacts me and says that he is actually nearby ( no tolls, and within 30 minutes) and that next time I order he might be able to help me out...How come Adam's isn't updating their dealer page...it seems like this dealer has been with Adam's for a few months. I wonder what else I'm missing

 

I apologize for the inconvenience. The dealer locator feature was implemented on our website several years back by an employee no longer working with us, and unfortunately it requires a new plug-in to make updates, as far as I have been made aware. We are working on a way to update this, but it will take time. Ben Stanley has taken over as Wholesale Director of all dealer accounts over the last month or so, and it does take time to transition into this new role. I will speak with him to see if we can get the dealer locator updated as new dealers join our network.

 

Respectfully,

Dan@Adams

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