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Too soon for another protection detail?

Kristian87uk

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Kristian87uk

Kristian87uk

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hello,

 

As per my lengthy detailing write up on another thread - I did what was my best/longest detail session a week ago today, which saw a full layer of paint sealant & americana paste wax - looked damn fine! Seems I have bad luck for some reason this year, and only the next morning did I wipe out a pheasant on the motorway, cracking the bumper! Requiring a repair/respray.

 

I already have a quote from a very reputable specialist garage for the bumper repair, so I know it will be done to the highest quality, I even booked it in for 19th May, as I want to get it sorted asap.

 

On an unrelated subject, I got a call from Ford today regarding a rather major complaint about some warranty work I had done, which I won't go in to. Result being, they have asked me to get a quote for a paint correction/detail which they will cover the cost of. Turns out, the place doing my repair can also offer detailing services - so two birds, one stone. Happy days.

 

My concern here is with the level of protection I have on there, is it going to cause they guy doing the correction/detail any trouble? Do I need to make them aware of exactly what I did so they can adjust their methods? Or am I worrying about nothing & I've basically wasted a day?!  Seems a waste :(

 

Anyway, I was just curious because I don't quite know how to approach the topic of detailing with this place...

 

Thanks

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Rich

Rich

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I would ask the people doing the detail if they can do it using YOUR Adam's products.  And yes, I would tell them exactly what you did and how, and tell them you expect no less.  You may even teach them a thing or two.

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Kristian87uk

Kristian87uk

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37 minutes ago, Rich said:

I would ask the people doing the detail if they can do it using YOUR Adam's products.  And yes, I would tell them exactly what you did and how, and tell them you expect no less.  You may even teach them a thing or two.

Cool thanks. Didn’t consider taking my own products along, would be nice to get it back to where it was...

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KoryMiller340

KoryMiller340

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I've been in a similar position before, so maybe I can weigh in some.   I've kept Adams products on all of my cars for years, and all of my family / friends know the lengths I go to in order to keep my cars looking great.  We had an issue where the factory hood on my wife's Chrysler 200s was starting to bubble around the headlights.  We took this to our local Dodge / Chrysler dealership, and it was indeed covered under warranty.  They said it was a common issue, something about the factory welds on some of the hoods not being done properly and allowing moisture to build up and basically rust / corrode from the inside.  Long story short, they took it to their body shop and it was fixed.  The point of my story here is this... when we dropped the car off to the dealership, they were instructed both verbally and in writing that under no circumstances were they to wash the car, attempt to wax it, detail it, etc, I explained that I was very meticulous and touchy about our vehicles, and while I understood it is typically a courtesy for them to at least wash the car, I did not want it done.  They respected my wishes, and kept me happy.

 

I wouldn't trust anyone to clean / detail my car, even using my preferred products, it just isn't the same, and if you are like me, no matter how good of a job they do, it won't suit you.

 

 

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ExcellentAmp

ExcellentAmp

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20 hours ago, KoryMiller340 said:

I wouldn't trust anyone to clean / detail my car, even using my preferred products, it just isn't the same, and if you are like me, no matter how good of a job they do, it won't suit you.

 

 

:iagree:

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Kristian87uk

Kristian87uk

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10 hours ago, imcrazy said:

Can the detail shop do anything you can't to correct the said issue that they'll be paying for? If the fix is within your skill set I would just DIY it and move on...

 

Well yes - it's the polish step. I'm a real newbie when it comes to polishing - my car is coming up to a year old so hasn't been in desperate need of a polish. I don't even have any kit! (yet).

 

Probably worth mentioning now the reason Ford are forking out for this polish/detail. After a long warranty issue (3 separate visits, 9 weeks in total) I was very clear with the dealership not to wash the car, and after a staggering 5 weeks with the dealership it looked pretty nasty, having been stored outside. In that time it had been subjected to water tests too - my warranty issue was a small leak, so there was watermarks all over the paint/glass.

 

Imagine the horror when I walk up to the car and see this. Not a happy boy! Fortunately, the service manager was stood next to me & was very apologetic!

 

Anyway, I stress my original concern - I washed the car last night again and see that the layer of protection I added was doing a good job. I don't have experience of removing protection before a polish which I know is an important step. The detailing service on offer is an individual who will attend the workshop i am taking the car in to (for a service and a bumper repair), and I have faith that he is probably better & more experienced than me! Just want to be sure the pre polish preparation is done and done well. Pretty sure I will take along my paint sealant and americana wax too so I can get it back to where it was. As I said - poor timing; my many hours of hard work wasted :(

 

Appreciate all the replies :) 

IMG_4370.JPG

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Kristian87uk

Kristian87uk

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35 minutes ago, Nickfire20 said:

So someone at the shop drew that on your hood?

According to the manager, they can't prove it - but it happened whilst it was there. So I'm holding them responsible! Very poor behavior. Ford don't sell Mustangs everywhere in the UK - only at select dealerships, that are supposedly the "best of the best". Not this one obviously ?

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imcrazy

imcrazy

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10 hours ago, Kristian87uk said:

According to the manager, they can't prove it - but it happened whilst it was there. So I'm holding them responsible! Very poor behavior. Ford don't sell Mustangs everywhere in the UK - only at select dealerships, that are supposedly the "best of the best". Not this one obviously ?

 

So they drew a wiener on the hood of your car and it scratched the paint in the process?

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Kristian87uk

Kristian87uk

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I haven't really tried to look close enough to see if there is any marking, but judging by how much dust/dirt build up was on the paint at the time I'm sure there is some damage, even if it's invisible to the naked eye. As a matter of principle, I'll see to it that at the very least a light machine polish is done, Ford owe me that much for the trouble. Adds some peace of mind for me as well :) 

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