Should I RMA

[Burstingbb]

I got my order today which included Americana Paste wax. Everything else in the order was perfect but the Americana Paste wax top came cracked. Crack goes all the way to the top.

 

Is it worth sending it back for a new one or will this one stay good the way it is?

[Rich]

Just give them a call. They'll make it right. 

[Burstingbb]

9 hours ago, Rich said:

Just give them a call. They'll make it right. 

Yeah they said they would send me a replacement. I was just wondering if I really needed to go through the process of doing so if the wax will stay good with a chunk of the top missing. That way I can wax my truck today and not in a week or 2

[TheWolf]

1 hour ago, Burstingbb said:

Yeah they said they would send me a replacement. I was just wondering if I really needed to go through the process of doing so if the wax will stay good with a chunk of the top missing. That way I can wax my truck today and not in a week or 2

 

I would use the wax today, and then ask if they can just send you a new lid, rather than a new wax.

 

When you are done waxing, use some Saran Wrap or similar on the container before putting on the cracked lid.

[Rich]

You could put it in a zip lock bag,then screw the top on. Works.