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Customer Service 866.965.0400
Adam

Have a Problem with an Adam's Product or Order?

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Friends, if there are issues with an order, defective or broken product, or anything that you need us to do in order to provide excellent customer service, please contact our team for an immediate solution!

 

  • Phone: (866) 965-0400 Ext. 1

 

We maintain the industry's only 110% Satisfaction Guarantee, and I promise to keep you as a satisfied customer.

 

Posting a rant on our forum will not get the problem handled immediately, and we would appreciate a direct contact via phone or email so we can solve the problem immediately!

 

We are humans here at Adam's, and we sell products made by humans, shipped by humans, and those products are then delivered by humans.

 

(Lot's of opportunities for errors when humans are involved. That said, I promise to correct any problems when ordering from Adam's Polishes.)

 

Thanks for contacting our helpful Customer Service Team Members with any issues with our products or service.

 

Sincerely,

 

Adam Pitale

Founder, Detailer

:2thumbs:

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Friends, if there are issues with an order, defective or broken product, or anything that you need us to do in order to provide excellent customer service, please contact our team for an immediate solution!

 

  • Phone: (866) 965-0400 Ext. 1

We maintain the industry's only 110% Satisfaction Guarantee, and I promise to keep you as a satisfied customer.

 

Posting a rant on our forum will not get the problem handled immediately, and we would appreciate a direct contact via phone or email so we can solve the problem immediately!

 

We are humans here at Adam's, and we sell products made by humans, shipped by humans, and those products are then delivered by humans.

 

(Lot's of opportunities for errors when humans are involved. That said, I promise to correct any problems when ordering from Adam's Polishes.)

 

Thanks for contacting our helpful Customer Service Team Members with any issues with our products or service.

 

Sincerely,

 

Adam Pitale

Founder, Detailer

:2thumbs:

 

 

I said it before and I will say it over and over again, Adams Polishes's customer service is second to non. Any issue I need3e resolution to was always fixed immediately and with a "Sorry" and we moved on. I will say, this did not happen often but things do happen, and some of those times it was my error. The customer service department still apologized which was not necessary. This, along with the fantastic products and excellent advise on the forum has turned me into a repeat customer that will last long time. Also, my detail knowledge base has grown 1000% with the help of Adam, Ashley, Steve and before Jason. No question was a bad question with them. Basically, they are just good people. Thanks Adams Team!!!:thumbsup::thumbsup::thumbsup:

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I said it before and I will say it over and over again, Adams Polishes's customer service is second to non. Any issue I need3e resolution to was always fixed immediately and with a "Sorry" and we moved on. I will say, this did not happen often but things do happen, and some of those times it was my error. The customer service department still apologized which was not necessary. This, along with the fantastic products and excellent advise on the forum has turned me into a repeat customer that will last long time. Also, my detail knowledge base has grown 1000% with the help of Adam, Ashley, Steve and before Jason. No question was a bad question with them. Basically, they are just good people. Thanks Adams Team!!!:thumbsup::thumbsup::thumbsup:

 

 

I am with you also.

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No problem at all with the product.  I had a problem with the first two order attempts, as I tried ordering through an Amazon vendor, and then a 2nd vendor (not on Amazon).  Both of those experiences were awful and I will contact you via email rather than go off on a rant publicly.  After those 2 attempts, I placed my order direct through  Adamspolishes.com and I was VERY happy with the entire order process and fast delivery.  So THANK YOU, kudos to Adamspolishes.com and I'll be sending you that email.

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I had an issue but I guess that's what happens when you order on a weekend. Ordered 24th not fulfilled until Thursday following which was the 30th gonna get it tomorrow may 5 th. I emailed orders and Ben kindly got back to me saying some things were out of stock so that was the delay. If a product is out of stock it should say that on site.this would alleviate anxiety. I know it saves ship charges instead of shipping twice . But whatever nothing wrong with products no complaints there.

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When I call this number 

  • Phone: (866) 965-0400 Ext. 1

I get its out of service what am I doing wrong.  Im not calling from the US.  Im trying to follow up on my order status but havent hand any luck reaching anyone through email im sure everyone is busy with the holidays that just past 

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I am having the same issue what did you do? 

On 11/30/2017 at 10:50 AM, rexxy said:

When I call this number 

I get its out of service what am I doing wrong.  Im not calling from the US.  Im trying to follow up on my order status but havent hand any luck reaching anyone through email im sure everyone is busy with the holidays that just past 

 

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On 1/29/2019 at 10:28 AM, Mustangmark said:

I am having the same issue what did you do? 

 

 

Hi there, are you calling from Canada by chance? Our toll free number unfortunately does not work in some parts of Canada. We also just updated our whole phone system at the office earlier this week, so we were working out a few bugs still.

 

Our Customer Service Hours by phone are currently 7AM - 5PM Mountain Time Monday through Friday, and 9AM - 2PM Mountain Time on Saturday.

 

We're fairly caught up on emails at the moment, so if you've emailed us, make sure to double check your spam or junk folder that a response may not have been filtered there.

 

Our Direct Office number is 720-473-7100, but please note that international calling fees may apply if you are outside of the United States.

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