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miker129

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About miker129

  • Birthday 01/29/1971

Profile Information

  • Gender
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  • Location
    Whitestone, NY
  • Vehicle Year
    2015 4Runner
  • Vehicle Make
    1968 GTO
  • Vehicle Model
    2009 G8 GT
  • Real Name
    Michael
  1. Teresa, I know exactly what you're going through as I'm going though a similar experience right now. I bought my GM Certified 05 GTO last month from a GM dealer. I've owened the car about 40 days and the car has been in the service department at least 15 of those days. It is still in there now as we speak awaiting an idler pulley. Thankfully the items needing service have been relatively minor (CD play not working, rear HVAC controls broken, AC idler pulley, glove box door fell off). What gets me upset is that all these items are on the so called 177-point checklist that is a mandatory inspection process for GM Certification. Obviously they car was never inspected but rather sold "as-is" with a GM Certified sticker on it. Since I had poaid cash and the check had cleared, the dealer was not receptive to my concerns and pretty much said I was lucky that it was certified so now all these items could be corrected. The salesman even said, "you know this is s used car." I had to remind him that it was not a used car but a GM Certified used car that should have been delivered to those standards. GM/Pontiac couldn't care less either as the only consolation they offered me was a $200 maintenance coupon (provided I use it at one of there service departments). Like I said, the issues I've had are way minor compared to yours. I also understand that these are machines and that things break. But one of the many reasons that US auto industry is in the shape that it is in today, in my opinion, is that they just don't care about customer service. It is no longer in the fabric of their corporate culture from the executive floor to the showroom floor. Hang in there and good luck, Mike
  2. Checking in from Whitestone, NY. Haven't tried Adam's yet. Just picked up a 2005 GTO and am looking to try the leather cleaner and conditioner. The videos and forum were two of the reasons I'll be given Adam's a try. A lot of great information here. Michael
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