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recadna

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  1. My minivan was hit from the driver side and the driver side door was replaced, supposedly with new door from Honda. (The other driver's insurance company handles the bill and the repair facility is one of its authorized shops). Anyway, when we went and picked up the van, these were we saw and we refused the van. 1). The door handle is not obviously new and the repaid shop claimed that they actually kept the old door handle (and chipped it while taking off the other door frame). It made me wonder why they would do that? Would it be simpler just to change the whole door instead of taking it apart and putting it back? 2) We are particularly upset about the in-between of the door. The van is impossible to sell/trade with the poor repair job. The repair shop claimed the extra stuff is sealant but I have not never seen something being this obvious and ugly. Again, I do not get why they would apply sealant this poorly? It screams the van was in the accident because the repair was poorly done. I ask them to refinish and they have been hesitant. The repair cost is almost getting to the total value and I can see both insurance and repair shop want to stop putting money in the repair. The repair shop called us again today and said they re-paint the door handle and re-finishing the in-between of the drive door. The insurance company wants us to return the rental car today. What should we do if the repair (especially the in-between of the door) is still bad? As I said, they do not want to spend more money and I am afraid they just want us to take it as it is?
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