Jump to content
Customer Service 866.965.0400

Kourtney@Adams

Customer Satisfaction
  • Content Count

    44
  • Joined

  • Last visited

  • Days Won

    4

Kourtney@Adams last won the day on April 8 2016

Kourtney@Adams had the most liked content!

About Kourtney@Adams

  • Rank
    Customer Support Specialist
  • Birthday February 2

Profile Information

  • Gender
    Female

Converted

  • Location
    Louisville
  • Interests
    CARS
  • Occupation
    Marketing
  • Vehicle Year
    2016
  • Vehicle Make
    Volkswagen
  • Vehicle Model
    Golf R
  • Real Name
    Kourtney Oglesbee

Recent Profile Visitors

1,494 profile views
  1. Hey guys, Its been a while since i've posted on the forums but I wanted to share this with everyone. I had a customer who put Adam's ceramic coating over his vinyl wrapped car. Here is his review: "Let me start off this review by saying this is another must have product from Adams polishes for any amateur or professional detailer alike! I recently had the pleasure of receiving the new Adams polishes ceramic coating and I can say without a doubt after using the "compilation" in the past before finding out about Adams polishes that this is the easiest the apply and most hydrophobic ceramic coa
  2. YAY Welcome Tyler! Am I allowed to enter the contest?
  3. H2o is top shelf, third rack in from the right. Next to the liquid paint sealant
  4. The Flatbill hats http://adamspolishes.com/adam-s-snapback-flatbill-hat.html
  5. Hey everyone, we are doing the finishing touches on our new show room! Check it out. If you're local, come by and see for yourself and grab some products while your here.
  6. Hey guys! As Rich said above, a few sections missing from the tool is not going to affect the performance. These are small defects from the manufacturer and we will discuss the matter in our next meeting. Even if we can fix this issues, there is no reason that the clay bar would perform any different. We will keep you updated.
  7. Hey Rich! I'm really sorry that your products were damaged in transit. That happens to less than 1% of our customers so it's definitely not typical. If you give us a call we would be happy to send you a replacement for any bottles that leaked. Usually if there's a damaged package, FedEx ships it back to us, but this one was unnoticed since I didn't effect the box. The last thing we want is an unhappy customers. I'm really sorry you had more negatives to say about us than positives, we do try our hardest to make everything the best we can. Let us make it right and please contact us so we ca
  8. Hey Tracy, I'm really sorry that you got slushy Total Interior Detailer! We do try to only ship things out when the weather is nice here so that things don't freeze, but we can't say what the weather will be like once its gets to you. If you let your TID thaw a bit, I'm sure it did not change chemical makeup unless it was exposed to extreme heat and cold while being shipped. Of course, if anything seems off about the product ( smell, performance, color.) let us know and we will ship you a replacement. Again, I apologize that your product froze. Maybe we need to invest in insulated boxes
  9. Thank you so much for the wonderful comments Nick! It is just as awesome to get good feedback as it is to give good customer service. There's a lot of coupon codes out there and it's sometimes hard to keep track of all of them. haha. Thank you for being patient with me while I verified the 15% off code in Instagram and processed the two transactions! I think we have the best customers out there. Thanks again Nick!
  10. Happy New Year to you as well Robert! And to everyone else. Don't get too crazy! May 2016 bring even shinier cars!
  11. Can you post a picture of your waterless wash? Is there anything unusual about it? Any separation that you can see?
  12. Hey Carter, The foam guns come pre-boxed so all we have to do is ship them. I would be more than happy to find some metering tips for you but since the foam guns come pre-boxed we don't have any spare parts for them. We definitely do not need all those metering tips so if I can find a bag of them for you (it might be missing the green one that you received since that is the recommended tip to use) I would be more than happy to send you them! Let me do some searching and see if I cant find any.
  13. Hi Joel, Glass Sealant will turn hazy occasionally. I'm not sure what causes this but the performance should be the same. Give it a try and if you don't think it's preforming well or anything weird is happening we will send you a replacement for it.
  14. I didn't see anyone recommend glass sealant! You cant forget about that!
×
×
  • Create New...