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Content Count
44 -
Joined
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Last visited
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Days Won
4
Kourtney@Adams last won the day on April 8 2016
Kourtney@Adams had the most liked content!
About Kourtney@Adams

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Rank
Customer Support Specialist
- Birthday February 2
Profile Information
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Gender
Female
Converted
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Location
Louisville
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Interests
CARS
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Occupation
Marketing
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Vehicle Year
2016
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Vehicle Make
Volkswagen
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Vehicle Model
Golf R
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Real Name
Kourtney Oglesbee
Recent Profile Visitors
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Antv20 reacted to a post in a topic: Ceramic Coating On Vinyl Wrap
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WRX15 reacted to a post in a topic: New Show Room at Headquarters
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b_pappy reacted to a post in a topic: Ceramic Coating On Vinyl Wrap
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Chris@Adams reacted to a post in a topic: Ceramic Coating On Vinyl Wrap
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Kourtney@Adams started following Waterless Wash Streaks, Ceramic Coating On Vinyl Wrap, Hello from a New Adam's Polishes Employee and 7 others
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Hey guys, Its been a while since i've posted on the forums but I wanted to share this with everyone. I had a customer who put Adam's ceramic coating over his vinyl wrapped car. Here is his review: "Let me start off this review by saying this is another must have product from Adams polishes for any amateur or professional detailer alike! I recently had the pleasure of receiving the new Adams polishes ceramic coating and I can say without a doubt after using the "compilation" in the past before finding out about Adams polishes that this is the easiest the apply and most hydrophobic ceramic coa
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Hello from a New Adam's Polishes Employee
Kourtney@Adams replied to Tyler@Adams's topic in New Member Check-In
YAY Welcome Tyler! Am I allowed to enter the contest? -
Kourtney@Adams reacted to a post in a topic: New Show Room at Headquarters
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New Show Room at Headquarters
Kourtney@Adams replied to Kourtney@Adams's topic in Company Info/Announcements
H2o is top shelf, third rack in from the right. Next to the liquid paint sealant -
New Show Room at Headquarters
Kourtney@Adams replied to Kourtney@Adams's topic in Company Info/Announcements
The Flatbill hats http://adamspolishes.com/adam-s-snapback-flatbill-hat.html -
Hey everyone, we are doing the finishing touches on our new show room! Check it out. If you're local, come by and see for yourself and grab some products while your here.
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Kudos to Kourtney!!
Kourtney@Adams replied to rkj4243's topic in Product Polls, Feedback, and Company Input
Thanks Robert! We do our best -
Kourtney@Adams reacted to a post in a topic: Kudos to Kourtney!!
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Kourtney@Adams reacted to an answer to a question: Great White Drying Towel Causing Swirls
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Kourtney@Adams reacted to an answer to a question: Difference between Americana and Patriot
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Kourtney@Adams reacted to an answer to a question: Is this normal for the Geoimpression Tool?
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Kourtney@Adams reacted to an answer to a question: Is this normal for the Geoimpression Tool?
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Is this normal for the Geoimpression Tool?
Kourtney@Adams replied to SJC96GT's question in General Detailing Discussion and Questions
Hey guys! As Rich said above, a few sections missing from the tool is not going to affect the performance. These are small defects from the manufacturer and we will discuss the matter in our next meeting. Even if we can fix this issues, there is no reason that the clay bar would perform any different. We will keep you updated. -
Hey Rich! I'm really sorry that your products were damaged in transit. That happens to less than 1% of our customers so it's definitely not typical. If you give us a call we would be happy to send you a replacement for any bottles that leaked. Usually if there's a damaged package, FedEx ships it back to us, but this one was unnoticed since I didn't effect the box. The last thing we want is an unhappy customers. I'm really sorry you had more negatives to say about us than positives, we do try our hardest to make everything the best we can. Let us make it right and please contact us so we ca
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Fronzen Total Interior Cleaner
Kourtney@Adams replied to GratefulDiver's question in General Detailing Discussion and Questions
Hey Tracy, I'm really sorry that you got slushy Total Interior Detailer! We do try to only ship things out when the weather is nice here so that things don't freeze, but we can't say what the weather will be like once its gets to you. If you let your TID thaw a bit, I'm sure it did not change chemical makeup unless it was exposed to extreme heat and cold while being shipped. Of course, if anything seems off about the product ( smell, performance, color.) let us know and we will ship you a replacement. Again, I apologize that your product froze. Maybe we need to invest in insulated boxes -
Kudos to Kourtney
Kourtney@Adams replied to NG13's topic in Product Polls, Feedback, and Company Input
Thank you so much for the wonderful comments Nick! It is just as awesome to get good feedback as it is to give good customer service. There's a lot of coupon codes out there and it's sometimes hard to keep track of all of them. haha. Thank you for being patient with me while I verified the 15% off code in Instagram and processed the two transactions! I think we have the best customers out there. Thanks again Nick! -
Happy New Year to you as well Robert! And to everyone else. Don't get too crazy! May 2016 bring even shinier cars!
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Can you post a picture of your waterless wash? Is there anything unusual about it? Any separation that you can see?
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Metering tips for foam gun
Kourtney@Adams replied to Cwilliams's question in General Detailing Discussion and Questions
Hey Carter, The foam guns come pre-boxed so all we have to do is ship them. I would be more than happy to find some metering tips for you but since the foam guns come pre-boxed we don't have any spare parts for them. We definitely do not need all those metering tips so if I can find a bag of them for you (it might be missing the green one that you received since that is the recommended tip to use) I would be more than happy to send you them! Let me do some searching and see if I cant find any. -
Cloudy Glass Sealnt
Kourtney@Adams replied to LT1xL82's topic in Product Polls, Feedback, and Company Input
Hi Joel, Glass Sealant will turn hazy occasionally. I'm not sure what causes this but the performance should be the same. Give it a try and if you don't think it's preforming well or anything weird is happening we will send you a replacement for it. -
First order...anything else before i buy?
Kourtney@Adams replied to derek1387's question in General Detailing Discussion and Questions
I didn't see anyone recommend glass sealant! You cant forget about that!