110% satisfaction guarantee... filled with disclaimers? Only selective products are covered? I was unsatisfied with the original formula ceramic boost but at the time was the only option and now that Adams revamped the formula I inquired about receiving a break for shipping of a bottle of it. I didn’t ask for a refund/exchange or anything but a break on shipping. I do not need anything else at this time and am fully stocked on nothing BUT Adams stuff. Disappointed that the rep was unwilling to work with me being that the coating kit was $150 at the time and the old formula is terrible. I expected more from them.
End Rant.
Looking sharp! Ironically I was just looking for the merino wool mitt to pick up soon but couldn't find it on your site so wasn't sure if you carried them anymore. But do see a few on the shelf, are they currently out of stock?
Big thanks to Ben for the great customer service! I don't know of any company that puts more effort into making sure the customer is happy than Adams does. He was more than willing to work with me on the kit to make sure it met all my expectations.
A++ for customer service from all of Adams!