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Customer Service 866.965.0400

TexasXD1

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  • Location
    Ft Worth
  • Real Name
    Chris

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  1. 110% satisfaction guarantee... filled with disclaimers? Only selective products are covered? I was unsatisfied with the original formula ceramic boost but at the time was the only option and now that Adams revamped the formula I inquired about receiving a break for shipping of a bottle of it. I didn’t ask for a refund/exchange or anything but a break on shipping. I do not need anything else at this time and am fully stocked on nothing BUT Adams stuff. Disappointed that the rep was unwilling to work with me being that the coating kit was $150 at the time and the old formula is terrible. I expected more from them. End Rant.
  2. TRADED Looking for: Rinseless Wash Ceramic Boost Microfiber or Glass Towels
  3. Website issues are a big disappointment.. almost impossible to navigate successfully
  4. Welcome aboard! Great decision to jump on the Adams train, you wont be disappointed. Both products and customer service are top notch!
  5. Looking sharp! Ironically I was just looking for the merino wool mitt to pick up soon but couldn't find it on your site so wasn't sure if you carried them anymore. But do see a few on the shelf, are they currently out of stock?
  6. I agree! I calced what you get and even before the bag price I was seeing their $99 value being greatly underestimated :-)
  7. Big thanks to Ben for the great customer service! I don't know of any company that puts more effort into making sure the customer is happy than Adams does. He was more than willing to work with me on the kit to make sure it met all my expectations. A++ for customer service from all of Adams!
  8. Any possibility to swap a couple of the bottles that come with the detail bag kit to other clearance/old label bottles?
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