I've run into an issue using the new Water Spot Remover on a portion of my shower glass and wanted to see if anyone had any suggestions on how (or if?) this is fixable.
Applied WSR to a 2' x 2' portion of pre-cleaned shower glass with a microfiber applicator and let it dwell for about ~20 seconds. Per the instructions, I re-cleaned the treated area with APC and wiped the area down. After a min or two I noticed the area of glass I applied WSR to had now developed a pretty heavy white haze once it had completely dried. Re-applied WSR to the same area and this time "cleaned" it off with glass cleaner and the haze remained. By "haze" I mean the area is now very cloudy & white (think really bad soap scum-type look). Even when wet, the affected area of the glass is not smooth... it still feels a little dry/rough when rubbing your hand over it. Not sticky per se, but definitely not smooth as wet glass should be.
I've since been messaging with Adam's support and it sounds like I didn't "neutralize" the chemical reaction of the WSR and it should have been rinsed with water after the application to fully neutralize the chemical reaction. It doesn't state this anywhere on the packaging (just says "re-clean") nor in the tutorial video, which shows cleaning the WSR off with WW "or you can use glass cleaner." Not trying to battle semantics or looking for a refund on a $15 product, just hoping there might be a solution to fix my glass.
After messaging with Adam's they suggested re-applying the WSR and rinsing with water. Tried this and the haze remains. I've also tried cleaning the area with actual bathroom cleaner, a bleach-based clearer and cleaning the area with a Magic Eraser and none of those helped either. Hit it with full-strength CLR this morning and that also did nothing. Is this stuff forever etched into my glass at this point? I've run out of ideas to try on my end so hoping someone out there might have a suggestion? Appreciate any feedback.