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Customer Service 866.965.0400


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Adam last won the day on August 1 2019

Adam had the most liked content!


About Adam

  • Rank
    How Can We Help?
  • Birthday 10/18/1971

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Profile Information

  • Gender
  • Location
    Boulder, CO
  • Interests
    Detailing, Mountain Biking, Skiing, and old Schwinn Bikes.


  • Bio
    I'm a proud father, lucky husband, and a shine freak.
  • Location
    Boulder, Colorado
  • Interests
    Detailing antique Schwinn bicycles, skiing, mountain biking, and developing better products
  • Occupation
    Founder, Chief Detailer, Adam's Polishes
  • Vehicle Year
  • Vehicle Make
  • Vehicle Model
    Grand Cherokee SRT
  • Real Name
    Adam Pitale

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  1. Looking forward to seeing the gang in Carlisle again! Remember the Corvette Customer Appreciation Party, on Friday night, just outside of Gate 3, on the front lawn of a few houses under a great big tent. This is our 15th year, celebrating and showing gratitude to our largest initial customer base! Chicken Parmigiana subs, pizzas, by our favorite Ristorante Marcellos! Also, soda, water, beer and wine, all just to THANK YOU VERY MUCH. I believe this is our 15th annual party, it starts at 5:45PM on Friday, August 23, 2019. Everyone is welcome, not only Corvette owners, just don
  2. Thanks Mike and each of you who responded to this thread. I absolutely care. This business is my baby. I lived on Top Ramen and canned tuna with ranch dressing in a 950 sq ft warehouse on the railroad track,s next to the 405 freeway for three years while starting this business. I'm not up to see Adam's be gimmicky, or low quality. Stand by, we will continue to develop and launch new, quality products, and I certainly hope to continue to earn your trust, and your business. Realize, I'm no longer the only person launching new products, and if I was, I'd have 5 hours of things
  3. Friends, thank you. Thank you for caring enough to post your thoughts, and taking time from your life to do so. Thank you for making your feelings known, and I can appreciate that you feel we have drifted from our core. Thank you for continuing to care about our company and brand, even though it's not the company and brand that you supported initially. The reality: I understand your point. We have become a much larger enterprise. At the same time, our customer base has changed as well. Over 60% of our customers are under 30 today! We have a fantastic marketing department th
  4. Mreed

    I am new to this Forum. I enjoy watching your videos and watching you detail a car the right way. 

  5. Hi Bill, the Revive is indeed a polish, not much protection there. However, it cleans the paint and offers a significant gloss upgrade. I'd also suggest using the Buttery Wax, then, every few months, add a coat of Brilliant Glaze. Putting the Glaze right over the Wax won't net much more gloss or additional protection. Let's see the Vette!
  6. Friends: We started this shine-therapy forum over a decade ago! Time sure does fly....doesn't it? Thank you for being here, and participating in this shine-crazy community. Thank you for your business, and for voting for products you like and don't like with your dollars. Thank you for helping us create better solutions. Thank you for calling attention to areas or products we can improve. Thank you for helping us grow this business exponentially, I'm humbled beyond words! Please, SMILE while you type.... Thank you for not using this forum as a place to
  7. Hi Adam, I am having a problem contacting customer support via telephone from Canada can you please help me? 

    1. Mustangmark


      TheWolf has sent me the telephone number and I have left a message now thank you.

  8. That sounds crazy Tony! Not how we roll, typically....but...it sounds like we gave you some poor customer service. I apologize, and we typically offer a higher level of customer care. I've sent you an email. We can certainly make this right. Looks like your Flex backing plate disintegrated. In fact, we haven't carried that tool in years, and we don't carry backing plates. As for the leaky gallon of TID, and broken cap on the Ceramic Boost, certainly, we can make that right. However, the gallon is likely expired, judging by the label. I believe it's a 2012-2013 blend date? If it work
  9. Thanks ZMAN024. This is a true statement, quality of water changes soap performance substantially. Our house has harder water than our shop, and therefore, the suds are substantially different! As for quantity of soap, I typically use 2-3oz, as water spotting is an issue where we live/ work. (I also wash at least two cars at a time, so really, the soap used per car is in the 1-1.5oz/ car range. Our soaps neutralize the minerals in the water, and the extra $ in soap used makes my life easier. If your water isn't hard, and your need for suds is low, then use what works, by all
  10. I heard he evaporated in a crazy car crash...... Racing through the Swiss Alps in a LaFerrari, and launched off a cliff, doing well over 200 mph. He was racing a Bugatti Veyron, and winning, when he swerved to avoid a mud puddle, he didn't want to dirty the freshly detailed supercar.....the beautiful car took flight, and exploded into smithereens.....big insurance claim! Hahahahaha! Well, hello friends! Seems as our little business grows, the days are long, the travel frequent, and the downtime is fleeting. As our little family grows, my 'off time,' when I used to hang on the
  11. Great feedback! There will be larger bottles very soon for professionals, and for people who just love to detail, and blow through lots of stuff. Stay tuned, and we are listening....and changing....
  12. Thanks Guys! Crazy enough, this is the busy time for us, and rest will come later....that's what January is for!
  13. Hi Friends! Site traffic is a bit north of the available server space........sorry! If you are kicked off/ or the site won't load immediately, give it a few.... I sincerely apologize for the inconvenience, and thank you for your business!!
  14. Here is the rule of thumb on categorizing dealer-applied protection: "Added Dealer Markup!" Still, if you paid for it, and you don't get therapy polishing and sealing or waxing your truck, go for it!
  15. Hi Stephen, sorry for the loss, and on your new car, hopefully you stole it! From the pictures, looks like a poor color match, bad paint job, and a lack of sanding and buffing. Is the color a closer match in person than it appears in the photo? Notice the difference between the bumper and trunk? To have that sanded, re-shot, sanded, and buffed should cost about $1-$1.5K... You can sand the existing panel and buff it, however, the color match will require a re-shoot!
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