Captain Slow Posted May 27, 2012 Share Posted May 27, 2012 (edited) I had an issue with an Adam's product, guess what I did. [ ] Nothing. [ ] Complained about it in an online post. [X] Contacted Adam's Customer Service who then handled it promptly, professionally and to my full satisfaction. If you have a problem with an Adam's product just do what the owner of the company, Adam Pitale, asks you to do. It works. http://www.adamsforums.com/forums/54218-post1.htm Contrast this with my experience with one of their much larger competitors: http://www.adamsforums.com/forums/200428-post1.htm Edited May 28, 2012 by sportredmistress Link to comment Share on other sites More sharing options...
XQIZT Posted May 27, 2012 Share Posted May 27, 2012 BINGO. The 110% guarantee is there for a reason, and it really is no questions asked. Link to comment Share on other sites More sharing options...
Rich Posted May 27, 2012 Share Posted May 27, 2012 Second to none. Link to comment Share on other sites More sharing options...
07RS4 Posted May 27, 2012 Share Posted May 27, 2012 Agreed. Second to none. Now, on the flip side....if there are issues with products that others need to know about...then that's what forums are for. But I agree Paul, this isn't the complaint department. Link to comment Share on other sites More sharing options...
mjhpadi Posted May 28, 2012 Share Posted May 28, 2012 Never had an issue that wasn't resolved quickly or better then anticipated! I have found Adam's customer service to be top shelf! Link to comment Share on other sites More sharing options...
Chris@Adams Posted May 28, 2012 Share Posted May 28, 2012 Link to comment Share on other sites More sharing options...
MAYBEN Posted May 29, 2012 Share Posted May 29, 2012 Adam's Customer Service is #1 Link to comment Share on other sites More sharing options...
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