Quiksilver5882 Posted February 19, 2013 Share Posted February 19, 2013 Just wondering if anyone else has experienced this. After five - six uses of the waterless wash towels, the ends are getting frayed. I only use these blue waffle weave towels with the waterless wash and the detail spray. I pre-soak the towels with the microfiber revitalizer in a five gallon bucket with the grit guard. They are washed on a warm and delicate setting with 2 oz of the microfiber revitalizer. Then I air dry them. Below is a picture of what one of the towels looks like after this process was completed after about 5-6 uses. Am I doing something wrong? Any help is appreciated! Link to comment Share on other sites More sharing options...
THE Mook Posted February 19, 2013 Share Posted February 19, 2013 Interesting. Have you by chance snagged that edge on a badge or something? Link to comment Share on other sites More sharing options...
Redbeard Posted February 19, 2013 Share Posted February 19, 2013 It doesn't sound like you're doing anything wrong in caring for them. I use my blue towels all the time and even tumble dry them and haven't experienced any fraying with them. Are all of yours doing that or is it just one? Link to comment Share on other sites More sharing options...
Quiksilver5882 Posted February 19, 2013 Author Share Posted February 19, 2013 Thanks for the quick replies! Nope, I am super careful around the Infiniti badges and logos. I have about eight of these towels and three of them exhibit this fraying. They are the three oldest of the bunch I purchased too. I'm thinking I could cut down the loose ends to prevent further fraying? Link to comment Share on other sites More sharing options...
THE Mook Posted February 19, 2013 Share Posted February 19, 2013 How old are the towels? Link to comment Share on other sites More sharing options...
Quiksilver5882 Posted February 19, 2013 Author Share Posted February 19, 2013 Two months old at this point. I ordered them Dec 30th Link to comment Share on other sites More sharing options...
THE Mook Posted February 19, 2013 Share Posted February 19, 2013 Two months old at this point. I ordered them Dec 30th That's not typical of our towel performance. Please give us a call to warranty these towels. Going forward, only presoak them if they absolutely need it. Otherwise it's just a waste of time and product. .02 Mook Link to comment Share on other sites More sharing options...
Quiksilver5882 Posted February 19, 2013 Author Share Posted February 19, 2013 So I just got off the phone with Adam himself and he replaced the towels + a free one. The customer service is outstanding! Thank you guys so much! Link to comment Share on other sites More sharing options...
Adam Posted February 19, 2013 Share Posted February 19, 2013 Thanks for your call today Alex, you are all square! Look out for the FedEx driver..... Link to comment Share on other sites More sharing options...
Feets31 Posted February 19, 2013 Share Posted February 19, 2013 Is Mook working for Fed Ex too? Link to comment Share on other sites More sharing options...
Tim Posted February 19, 2013 Share Posted February 19, 2013 I had that happen to the first ones I got, the first wash. I owned them for about 2 hours when they were frayed. A quick chat with Ashley and POOF - I'm no longer looking at frayed towels. Link to comment Share on other sites More sharing options...
camaro2ssblack Posted February 19, 2013 Share Posted February 19, 2013 Ive had similar issues with the waffle weave towels...good to know Adam got you taken care of!! Link to comment Share on other sites More sharing options...
ArmyAcadia09 Posted February 20, 2013 Share Posted February 20, 2013 Is Mook working for Fed Ex too? They won't let him near the truck at pickup time. Adam distracts him with some odd job every time. He still hasn't picked it up. Oops sorry team Link to comment Share on other sites More sharing options...
07RS4 Posted February 20, 2013 Share Posted February 20, 2013 20 blue waffles, 4 great whites....extended use, no issues here. I've had some threads pull out in the middle from me catching them on badges though. Glad you brought it up, something for others to look out for. We've ID's numerous items for the Adam's crew on the forum that had issues, unknown to them. Working group. Good to see they took care of you! Link to comment Share on other sites More sharing options...
Guest Gone & Forgotten Posted February 20, 2013 Share Posted February 20, 2013 No, mine are just trapezoid-shaped. Was a little pissed when I got them. Same with one of my great whites. Not at all square and strange to fold. Link to comment Share on other sites More sharing options...
SubaruSteve Posted February 25, 2013 Share Posted February 25, 2013 If you use a high efficiency dryer make sure towels aren't getting snagged on the lint separator. Had this problem with my clothes and kept tearing holes in older shirts. Link to comment Share on other sites More sharing options...
mdolandese Posted March 3, 2013 Share Posted March 3, 2013 Yes the same thing happened to me. I just bought some blue waterless weave towels and 1 started fraying at the ends after only 2 washes. I could see after a few weeks of constant washing or a couple months, But 2 WASHES! I only wash them seperate[alone] no bleaches,no fabric softners with liquid soap cold/warm cycle.I don't even put them in the dryer just for this reason. I was compensated by the Adam's team immediatly. I hope this doesn't become a problem only time could tell,cause i want reliable towels don't want to have:xfingers: to worry about it Link to comment Share on other sites More sharing options...
Team Adam's Posted March 3, 2013 Share Posted March 3, 2013 the towels are of course covered under warranty if you have any issues, but keep in mind guys... a slight fray of an edge doesn't make the towel instantly useless. The way microfiber is constructed its unlikely that the fray will even spread due to the manner in which they're woven together. Link to comment Share on other sites More sharing options...
mdolandese Posted March 23, 2013 Share Posted March 23, 2013 My towels are doing the xact same thing. Had a problem after washing only 2 times and were replaced immediately by the AWESOME ADAM'S TEAM &customer service. But unfortunately I'm having the same issues with my other waterless weaves that have only been washed 4-5 times. I see it starting on all of them have 8 some worse then others. Starts in a small section pulling apart and it's just a matter of time the whole edge starts fraying. The oldest towels are only2-3 months old max and none of them have been washed more then 5 times max if that. Yes I only wash them seperate with liquid tide warm cold setting no bleaches,dyes or fabric softners etc and hang dry. Never put any in the dryer for this reason. Always hang them up, apparently didn't matter. I know I could call the Adam Team and they would take care of me. I'm afraid the same thing is going to happen and I'm losing confidence. Plus don't want to be a CRY BABY everyone is so cool i'd feel like a pest. I guess it is what it is. Am I doing something wrong? I think Adam said before some fraying is normal and it won't go into the towel any futher. Only use with waterless wash and detail spray also. Maybe my washer just don't like them. Sorry so long. Link to comment Share on other sites More sharing options...
JHL88 Posted March 23, 2013 Share Posted March 23, 2013 im pretty sure that's not normal. i have 3 GW's and 4 WW towels that ive had well over a year and have done countless washes and touch-ups. i was them after every use and they still look brand new. Link to comment Share on other sites More sharing options...
mdolandese Posted March 23, 2013 Share Posted March 23, 2013 You have the blue waterless wash weave and they haven't started to fray at the edges at all? WOW then I must be getting bad batches Adam already replaced 2 once already. Do you do anything special? I have a 7yr old maytag washer and don't have any other problems wiyh any other towel except these. Thanks for the response. A year is a longtime I'm sure they been washsd numerous times. Lucky you Link to comment Share on other sites More sharing options...
camaro2ssblack Posted March 24, 2013 Share Posted March 24, 2013 I would say he is definitely the lucky one. It honestly doesn't bother me that bad but they probably should have lasted longer before the edges frayed, considering the price point. They still work fine though, I trimmed down the fraying to make it less noticeable. Link to comment Share on other sites More sharing options...
Green Machine Posted March 24, 2013 Share Posted March 24, 2013 Towels become the most abused of Adams products including apps and wash mitts so they are gonna wear out! Prematurely they shouldn't but its all in how you treat them! Link to comment Share on other sites More sharing options...
JHL88 Posted March 24, 2013 Share Posted March 24, 2013 You have the blue waterless wash weave and they haven't started to fray at the edges at all? WOW then I must be getting bad batches Adam already replaced 2 once already. Do you do anything special? I have a 7yr old maytag washer and don't have any other problems wiyh any other towel except these. Thanks for the response. A year is a longtime I'm sure they been washsd numerous times. Lucky you all i do is wash them in cold water on a short cycle with woolite/dreft. if theyre real dirty i use a little of APC. i've found that its better for me to hang dry all of my towels because its too much work cleaning out the dryer before throwing them in so they won't get linted up. Link to comment Share on other sites More sharing options...
Adam Posted March 25, 2013 Share Posted March 25, 2013 Friends, we completely understand the aesthetics have changed, but we just want to make sure we understand: THE WW TOWELS WORK EXACTLY AS WELL WITH LOOSE THREADS AS THEY DO WITHOUT THEM. Exactly, completely as effective. Thanks! Link to comment Share on other sites More sharing options...
Recommended Posts