goheels Posted October 17, 2013 Share Posted October 17, 2013 (edited) Hi all, I know, I know... another "Adam's Customer Service Rocks" thread After contacting Adams about a replacement backing plate, Matt Butcher had another sent out the same day with no hassle whatsoever. I had a concern about how to finish my detailing session with my machine polishes on hand without the use of my polisher, and Dylan responded to my thread immediately as well as giving me advice on what the next best steps for me would be to complete the detail. Adam, you and your staff are simply remarkable. While I had been hesitant about pricing when I started using Adams products years ago, the quality and support is simply stellar. There is nothing like the piece of mind knowing that if a product fails even years later, that you aren't dangling in the wind. Again, I'm not into these "rah rah" type threads... but you all should be commended. Thank you so much for all the support and advice over the years. Edited October 17, 2013 by goheels Matt@Adams, THE Mook, 02Xtreme07ss and 1 other 4 Link to comment Share on other sites More sharing options...
Matt@Adams Posted October 23, 2013 Share Posted October 23, 2013 Thanks for your praise. Have a great day! Link to comment Share on other sites More sharing options...
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