WaxOnWaxOff Posted March 7, 2009 Share Posted March 7, 2009 (edited) Wow, I have to say that Adam provides customer service that is second to none in this industry. First of all, who else puts their personal cell phone everywhere for their customer to have? None that I know of. Adam is in Portland for the Portland Roadster Show, and he stopped by our dealership (Ron Tonkin Acura) today. We had a great visit with him. As a dealer of Adam's Products we proudly fly the flag and it was very cool to have him in our store. So many of us who work there are detail junkies! We were showing Adam around and as we got to the parts counter a customer was looking at a bottle of clear mask polish. He turned to us and said "does this stuff work?" I pointed to the label and said "Well, here's Adam- ask him!" Imagine the surprise! Before you know it, Adam and the customer are hot-footing it (geeze you walk fast Adam!) to the customer's car. Adam spent about 30 minutes working on the car and answering questions for the man. Talk about customer service. By the way, he came back later and bought more products. Adam, thanks for stopping by, and keep up the top-of-industry service! It truly is second to none! Your Pals at Ron Tonkin Acura, Portland Oregon. Edited March 7, 2009 by WaxOnWaxOff title Quote Link to comment Share on other sites More sharing options...
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