CoonHound693 Posted October 1, 2018 Share Posted October 1, 2018 I want to give a shout-out to Adam’s for their unbeatable customer service. I had a slight issue with a recent order, and I gave them a call and all I can say is WOW AND THANK YOU. Also a big THANK YOU to Cain for the lightning fast response and issue resolution. RayS and @Dmax_HD 2 Link to comment Share on other sites More sharing options...
@Dmax_HD Posted October 1, 2018 Share Posted October 1, 2018 Agreed, best customer service on the planet! CoonHound693 1 Link to comment Share on other sites More sharing options...
Devon527 Posted October 2, 2018 Share Posted October 2, 2018 Thats what sold me on them honestly. I called and asked about the ceramic wheel kit and they answered every little question I had and were super friendly. To me, that is huge. And for that reason I will be using Adams Polishes as long as I possibly can. CoonHound693 1 Link to comment Share on other sites More sharing options...
CoonHound693 Posted October 2, 2018 Author Share Posted October 2, 2018 20 minutes ago, Devon527 said: Thats what sold me on them honestly. I called and asked about the ceramic wheel kit and they answered every little question I had and were super friendly. To me, that is huge. And for that reason I will be using Adams Polishes as long as I possibly can. Other companies should model their customer service after Adam’s, it really is impressive. Plus they have quality products with a 110% guarantee. Link to comment Share on other sites More sharing options...
Eddyr11 Posted October 2, 2018 Share Posted October 2, 2018 Best customer service out there! CoonHound693 1 Link to comment Share on other sites More sharing options...
Kaiten Posted October 7, 2018 Share Posted October 7, 2018 Great customer service. They replaced something as small as a cracked in half air freshener for me. Just an air freshener! Lol and for added measure they put it in a giant box with a huge amount of stuffing paper lol. One thing that will keep me going to them other than great products, is making sure customers are happy ? falcaineer, CoonHound693 and Nickfire20 1 2 Link to comment Share on other sites More sharing options...
67's Posted October 11, 2018 Share Posted October 11, 2018 I had a problem recently with a TOMB, where I had spillage. Emery went waaaay beyond what was expected to make me whole. They are hands down best customer service. I read on the forum where someone went to warehouse and got a red bucket MB well after the sale was over. I called today and got one. How many other retailers would honor a special a week late? CoonHound693, Mike E. and falcaineer 3 Link to comment Share on other sites More sharing options...
falcaineer Posted October 11, 2018 Share Posted October 11, 2018 16 hours ago, 67's said: I had a problem recently with a TOMB, where I had spillage. Emery went waaaay beyond what was expected to make me whole. They are hands down best customer service. I read on the forum where someone went to warehouse and got a red bucket MB well after the sale was over. I called today and got one. How many other retailers would honor a special a week late? @Emery@Adams is known to go way above and beyond. Great guy! And certainly focused on putting the customer first. 67's 1 Link to comment Share on other sites More sharing options...
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