Shout Out For All The Help

[Mike E.]

Wanted to give a shout out to Charles and Adam (not Adam Pitale). 

 

Had issues with my Micro Polisher and contacted customer service via email. Received a quick reply from Charles who asked me to bring it back to the warehouse. I went the following day. Unfortunately Charles was not in when I arrived. I was assisted by another gentleman, I didn't get his name. He looked over the polisher and saw the problems. He asked if I wanted a refund or replacement. I told him I would like it replaced as I really enjoyed using the polisher while it worked. He had Adam get a new Micro Polisher and replaced the unit. Can't ask for more than that.

 

I decided to walk around the showroom since I was there. Can be an expensive proposition if I'm left to wonder for too long. This when I got to talk with Adam. A very pleasant young man and I enjoyed talking with him. Adam took great care of me and I left with some great products.

 

I am a loyal customer due to the great product line and equally great staff. Keep up the great work!

[Chris@Adams]

This is great Mike, glad you had a good time at the warehouse.

[Rich]

Nice compliments for the team.  

[falcaineer]

Both are good guys 👍🏼 Hope to see you in the showroom sometime soon, Mike...

[Mike E.]

2 hours ago, falcaineer said:

Both are good guys 👍🏼 Hope to see you in the showroom sometime soon, Mike...

 

Let me know the next time you come up from the Springs Chris.