clg82 Posted October 4, 2021 Share Posted October 4, 2021 Does anyone know how long it takes customer service to reply to an exchange request. I emailed them last week and still haven't heard anything. Thanks for any help!!! Link to comment Share on other sites More sharing options...
falcaineer Posted October 4, 2021 Share Posted October 4, 2021 1 minute ago, clg82 said: Does anyone know how long it takes customer service to reply to an exchange request. I emailed them last week and still haven't heard anything. Thanks for any help!!! Usually only takes a couple days at most, but I know they were short staffed over the weekend so it may be a bit longer. Check your spam folder, too, just in case. You could also call them, 866-965-0400, or use the chat function on the website. Link to comment Share on other sites More sharing options...
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