Another Tale of Adam Taking Care of Business

[Chopek1026]

So here's the story from A to Z...I have a 2000 Torch Red Corvette that had what I thought were serious swirl marks. So, I ordered the machine polishing kit from Adam's. I worked and worked on this car trying everyones techniques with only moderate improvement. Even after a phone session in the garage with Adam himself, I was still disappointed. While on the phone with Adam, I described my paint the best I could. He determined that what I had going on was scratches that were too deep in the clear coat for the Orange pad, SHR, and FMP to remove. (His products did performed exactly like they were supposed to, It "annihilated" the swirls!) The scratches I had were way too bad for an at home beginner to get rid of, it needed professional help.

 

At this time, Adam has me on one ear and he's calling his connections, thinking of what to do about my car. In the end he sets me up at a detail shop here in Phoenix, the same shop that gets the cars ready for the Barrett-Jackson, to have it wet-sanded and high speed buffed. I was totally not expecting that! I mean, the scratches on the car were not HIS fault or mine.(Previous owner was clueless on how to properly wash a car, but hid them very well with some "slop" off the shelf at Wal-Mart.) Adam just wanted me to be happy:)

 

I picked up the car yesterday afternoon. The guys there went over the car with me, showing me what they were able and no able to do. Come to find out...my Vette had been wet-sanded before! So they didn't want to sand anymore than they had to. The car still has some scratches, but overall looks so much better and shinier(they used Adam's products.)

 

I just want to thank all the Forum members for their tips and Adam for going above and beyond:bow: Hopefully I told the whole story. If I left anything out be sure to add to it Adam.

 

Now a question....does anyone have a recommendation for masking the remaining scratches?

[11chevz71]

Adams is great. Any wax should cover some of the scratches up. Because it should have filler in it. But it does not last long.

[Bill-V8V]

That is a great story, thanks for sharing

 

For anyone else to do something like that would be shocking, for Adam it is just another day in the life. Your generosity knows no bounds my friend

 

Do you have any pictures of the remaining scratches ?

[Chopek1026]

I'll try to shoot some photos tomorrow in the sunlight Mr.Bill.

[WaxOnWaxOff]

Great story- "Customer Service Hall of Fame" stuff! Adam and Co. are the best.

[Loud Pedal]

Absolutely incredible! It's impossible not to like the guy!

 

 

BSG has some ability to help hide imperfections.

[70'sChevyGirl]

Customer Service is #1 at Adam's and it shows over and over.

 

I love stories like this. Pretty cool that he went out of his way to try and help you with the remaining imperfections by calling one of his connections.

 

Adam Rocks!!

[ss-truck]

In todays market being all about money , customer service like this is unheard of .

[jjwvette]

Great story

[Chopek1026]

So..today I saw the car in the sunlight for the first time and it doesn't look any better! I'm trying to take some pics right now but they are not coming out very well. You can't tell how bad it is in the pics.

[Baron_Von_Awesome]

So..today I saw the car in the sunlight for the first time and it doesn't look any better! I'm trying to take some pics right now but they are not coming out very well. You can't tell how bad it is in the pics.

 

You mentioned in your first post that the car had been wet sanded before. It's possible the detail shop you took it to couldn't do anything about some spots because the clear coat is too thin...maybe they left some areas as-is rather than risk strike through...?

 

Another explanation that I actually ran into before is that the marks are under the clear coat - the car I was working on had been re-sprayed at some point in its life but the shop never removed the compounding marks from their prep work.

[Chopek1026]

You mentioned in your first post that the car had been wet sanded before. It's possible the detail shop you took it to couldn't do anything about some spots because the clear coat is too thin...maybe they left some areas as-is rather than risk strike through...?

 

Another explanation that I actually ran into before is that the marks are under the clear coat - the car I was working on had been re-sprayed at some point in its life but the shop never removed the compounding marks from their prep work.

 

Thats what I think...the clear coat was too thin on the whole car. I believe all they were able to do is wax it. The car being re-sprayed had also crossed my mind.

 

Anything I can do to mask these swirls and scratches? or do I just live with it?

[Baron_Von_Awesome]

Thats what I think...the clear coat was too thin on the whole car. I believe all they were able to do is wax it. The car being re-sprayed had also crossed my mind.

 

Anything I can do to mask these swirls and scratches? or do I just live with it?

 

There are glazes available that are effective and reasonably long-lasting. I'll PM you some options.