A couple of problems

[Mato]

Did a full detail for a customer today with nothing but Adams products (left the other stuff at home). Well when I was doing my final inspection I noticed on 2 of the windows a residue. Tried hitting it with the GC and it did nothing, still spots. Has anyone seen this before? What will remove these spots? I need to get this taken care of

 

Next problem, I used the Upholstery Cleaner. On the Carpet it worked PHENOMENAL!!! But, on the seats it left them "spotted." They are definitely not sill wet in this picture. I sprayed the product on (sweeping action), and used the upholstery brush to agitate. Any advice or input would be appreciated. I need to fix both these issues asap

[Chris@Adams]

Did you try claying the glass? As far as the seats I would go over them again with Carpet & Upholstery Cleaner, try dabbing the spots with a MF towel.Keep us posted!<TABLE cellSpacing=0 cellPadding=0 width="100%" border=0><TBODY><TR><TD class=redheading1 align=middle colSpan=2> </TD></TR><TR><TD style="FONT-WEIGHT: bold" align=middle colSpan=2></TD></TR></TBODY></TABLE>

[JPEGXP]

Did you try to clay the windows? Also, are you talking about the carpet cleaner, or the interior leather cleaner? What type of car it was may help someone guide you in the right direction.

[Mato]

Did you try claying the glass? As far as the seats I would go over them again with Carpet & Upholstery Cleaner, try dabbing the spots with a MF towel.Keep us posted!

 

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I went over the seats (drivers side as well, not as bad with spots) a couple of times using those exact techniques. Didn't help

 

No clay attempt, the thing is that its on the INSIDE of the glass. I didn't want to try anything further until I got some advice with the fear of making it worse.

 

What sucks is that the job is 45 min away, so it's going to be a pain

 

 

Did you try to clay the windows? Also, are you talking about the carpet cleaner, or the interior leather cleaner? What type of car it was may help someone guide you in the right direction.

 

It was the Carpet & Upholstery Cleaner, the vehicle is a 2005 Dodge Dakota Quad Cab

[Junkman2008]

You may have actually used too much C&U spray. I use a portable carpet cleaning machine so that I can ensure that I remove all the soap that I use. This is critical when cleaning upholstery.

 

As for the windows, claying will remove that stuff.

[Midnight1700]

Are the spots on the inside or outside? If on the outside, I've had to use some APC to do a heavier cleaning and then go back over it with the GC. If on the inside, look REAL CLOSE to see if the spotting is in the window tenting.

 

For the seats, I've had to go over them with a MF towel dampened with warm water. Sometimes the carpet cleaner will leave seats white looking and going over them with warm water usually works. Good Luck.

[Sooners]

I use the Carpet & Upholstery cleaner on my couches, and if I spray directly on the fabric, it leaves spots. Therefore, I started spraying the brush and then cleaning the area. No spots.

 

I also recently had my car at the dealership for some repair work, and the mechanic got his greasy hands all over the fabric on the A-pillar. I didn't want to go spraying the Carpet & Upholstery cleaner all over the place, so I sprayed it on the brush and scrubbed. Worked like a charm.

[Team Adam's]

For the windows that is unusual, does he have tint on them? If thats the case and you believe you got leather cleaner overspray on it then you may be permanently discolored the tinting film and it would need to be replaced. If the windows are not aftermarket tint (factory tint is different as its embedded in the glass) then you can try some more aggressive options, but first thing to do would be to figure out what you're dealing with exactly. Just for future reference - when working with a vehicle you're unfamiliar with or any vehicle in general you want to avoid cleaner overspray onto potentially delicate surfaces (window tint) you should be spraying onto a microfiber towel then wiping the area... no need to go hog wild and spray everything.

 

I assume you were using it at full strength or did you dilute it?

 

At this point the best thing to do is find out if the window tint is factory or aftermarket.

 

Second, on the seats - the problem is that you saturated what looks to have been a very dirty seat with carpet cleaner and didn't use an extractor to get it out. Whenever you're cleaning cloth seats that are very dirty you don't want to spray the cleaner directly onto the seats. You'd spray the towel you're working with and then wipe at the seats to remove surface dirt... deeper cleaning would need an extractor to be effective. If you look closely you can see the circles of where you sprayed exactly... also leading me to believe you maybe used a tad too much cleaner saturating the area.

 

If you have access to something like a bissel little green machine you should basically go back over the seats with nothing more than hot water from the machine and the spotting should come out.

[Marylander]

For the windows that is unusual, does he have tint on them? If thats the case and you believe you got leather cleaner overspray on it then you may be permanently discolored the tinting film and it would need to be replaced. If the windows are not aftermarket tint (factory tint is different as its embedded in the glass) then you can try some more aggressive options, but first thing to do would be to figure out what you're dealing with exactly. Just for future reference - when working with a vehicle you're unfamiliar with or any vehicle in general you want to avoid cleaner overspray onto potentially delicate surfaces (window tint) you should be spraying onto a microfiber towel then wiping the area... no need to go hog wild and spray everything.

 

I assume you were using it at full strength or did you dilute it?

 

At this point the best thing to do is find out if the window tint is factory or aftermarket.

 

Second, on the seats - the problem is that you saturated what looks to have been a very dirty seat with carpet cleaner and didn't use an extractor to get it out. Whenever you're cleaning cloth seats that are very dirty you don't want to spray the cleaner directly onto the seats. You'd spray the towel you're working with and then wipe at the seats to remove surface dirt... deeper cleaning would need an extractor to be effective. If you look closely you can see the circles of where you sprayed exactly... also leading me to believe you maybe used a tad too much cleaner saturating the area.

 

If you have access to something like a bissel little green machine you should basically go back over the seats with nothing more than hot water from the machine and the spotting should come out.

 

with it all. Properly deep cleaning/steam cleaning a heavily soiled seat is crucial -- ANY fabric/upholstery cleaner can only do so much; if there's deep dirt in there it's just going to work its way to the surface.

 

The window spots also look a bit like hard water spots to me. Did someone go over them with a wet rag at some point?

[Mato]

For the windows that is unusual, does he have tint on them? If thats the case and you believe you got leather cleaner overspray on it then you may be permanently discolored the tinting film and it would need to be replaced. If the windows are not aftermarket tint (factory tint is different as its embedded in the glass) then you can try some more aggressive options, but first thing to do would be to figure out what you're dealing with exactly.

It is factory tint, there is also some spotting on the front passenger window (no tint)

 

 

Just for future reference - when working with a vehicle you're unfamiliar with or any vehicle in general you want to avoid cleaner overspray onto potentially delicate surfaces (window tint) you should be spraying onto a microfiber towel then wiping the area... no need to go hog wild and spray everything.

 

I assume you were using it at full strength or did you dilute it?

 

Full Strength

 

 

Second, on the seats - the problem is that you saturated what looks to have been a very dirty seat with carpet cleaner and didn't use an extractor to get it out. Whenever you're cleaning cloth seats that are very dirty you don't want to spray the cleaner directly onto the seats. You'd spray the towel you're working with and then wipe at the seats to remove surface dirt... deeper cleaning would need an extractor to be effective. If you look closely you can see the circles of where you sprayed exactly... also leading me to believe you maybe used a tad too much cleaner saturating the area.

 

If you have access to something like a bissel little green machine you should basically go back over the seats with nothing more than hot water from the machine and the spotting should come out.

 

I used a small amount of cleaner on these seats

However, I already used an extractor on them to fix the problem

 

 

The window spots also look a bit like hard water spots to me. Did someone go over them with a wet rag at some point?

 

No, the only thing used on them was a clean brand new microfiber glass towel

[Chewy]

I'm not trying to pee on this thread and I have NO idea how much experience you have, but I'm wondering if before you take on more paying customers, you may want to do some free "practice" details to become more knowledgeable with all the variables and obstacles that you may run in to. Or at the very least charge for the product only. Friends and family will usually jump at this chance.

 

I know professional detailers did just that when they were starting out.

 

Chris

[Marylander]

I'm not trying to pee on this thread and I have NO idea how much experience you have, but I'm wondering if before you take on more paying customers, you may want to do some free "practice" details to become more knowledgeable with all the variables and obstacles that you may run in to. Or at the very least charge for the product only. Friends and family will usually jump at this chance.

 

I know professional detailers did just that when they were starting out.

 

Chris

 

That's actually good advice -- When starting out with new products it's important to really know how they will work, how long they will last, etc -- your reputation – and success as a detailer – will live and die along with your customer's satisfaction.

 

That said, don't get frustrated... there are lots of people here at AF that will help you get the results you're looking for.

[Mato]

I'm not trying to pee on this thread and I have NO idea how much experience you have, but I'm wondering if before you take on more paying customers, you may want to do some free "practice" details to become more knowledgeable with all the variables and obstacles that you may run in to. Or at the very least charge for the product only. Friends and family will usually jump at this chance.

 

I know professional detailers did just that when they were starting out.

 

Chris

 

Chris, most people that have been detailing vehicles for years would get offended with these comments. Trust me, I have been doing this for a long time and I understand you should "test" the product out before you use it. Before I purchased any Adams products I did a ton of research on the product line, talking to people that currently use it/have used it and reading about it on several forums for A NUMBER OF MONTHS. I know that products still need to be field tested so I always test new products on at LEAST 4 vehicles, mine/wifes/moms/dads. If it passes "MY TEST" for those 4 vehicles it deserves to be used on a customers. I would never use a product on a customers car before it is used on my own and I see positive results. This is why I purchased 2 Interior Kits (1 to test, 1 to put in service). After playing around with an entire kit, I felt confident using it. I truly saw great results (as expected) when testing the product.

In this situation with my customer, I did nothing different than what I had previously done on the other vehicles.

 

That said, don't get frustrated... there are lots of people here at AF that will help you get the results you're looking for.

 

Thanks Rich,

I am not at all frustrated, the people at Adams have been beyond exceptional. Ashley/Dylan/AJ have all given me great advice & support to fix my problem. It takes a lot for me to switch products and I am still 100% satisfied/happy with my decision to use Adams Products.

 

This forum is a great resource and I thoroughly enjoy seeing/reading about peoples success stories and comments. It is also one of the reasons that I chose to use these products, great people/great advice.

 

Thanks for the advice and input