I finally got around to ordering a few items from Adams after reading and watching videos. I ordered the butter wax, car shampoo, and a few drying and polishing towels. I thought it would come in one small box, but got two boxes in the mail. I opened the smaller one and it was everything I ordered....the second box had someone elses order mistakenly shipped to me!! I had planned on calling customer service but had a couple things going on here at home. (Had to put my dog down after 14 years) When I finally got around to calling, I was told if I could use the products, keep them, it was our fault. Soooo of course I kept them. Just wanted to thank Adams for making quality products and pretty cool customer service.