dannysti

The machine has a 1-year warranty, so you should not try and fix it yourself, since opening the case would void the warranty.

 

How long has it been since you have had a reply from emailing orders@adamspolishes.com?

 

I just check the .ca website, and the number listed is the US Headquarters number 1-866-965-0400.  I would suggest calling that number in the morning to get help with this issue.

 

Hey, I had initially contacted the email on the 9th of July I also contacted Dexter whom tried his best to get me on the right track however the issue was resolved today with a direct replacement with the help of Ryan. I appreciate the hassle free resolve as It made my life so much more easier in this case! and as for the phone number it simply says it's not in service anytime I call... 

 

 

Hey guys, question about the Adam's swirl killer. it seems there's a problem with the wire connecting to the unit at the end of the unit where the cable is reinforced with the rubber protection. The unit cuts in and out when the wire is wiggled.. I've only used the machine 3 times; I bought it in December 2016 and I'm wondering if I should take it apart and fix the wire myself or is there any warranty or such that I could go through to fix the issue. I got it from Adamspolishes Canada; absolutely love the machine but this is something that I didn't expect so soon. I did contact Orders@adamspolishes.com and I've been in touch with Dexter as well but there's been little to no reply so far. Also not too sure if this is the place to advise you guys but the phone number for customer service on the Adams Canada website is not in service !!