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BubbaHiTec

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Posts posted by BubbaHiTec

  1. In this world of free internet shipping, we might be somewhat spoiled. I've read a few recent posts by forum members who seemed to balk somewhat at the shipping costs and even debated placing orders with Adam's because of the shipping. I will admit that a few thousand dollars ago, when I placed my first order, I was kinda bummed to see that I had to pay for shipping.

     

    However, after placing several orders, and especially after reading a few posts concerning shipping costs, I thought I'd offer a few observations. First, the prices for shipping - especially considering the weight and size of some of the boxes - are actually quite reasonable. For instance, in one order I received the complete Flex polisher kit (quite sizable in and of itself), a premium shine kit, several polishing pads and mf towels all for the shipping price of $28. That was more than reasonable. I know a lot of us have become used to "free shipping" online. However, I can remember the condition some of my packages arrived in when they were shipped for free. Sometimes you get what you pay for! :lolsmack:

     

    That brings me to my next point. I can't remember ordering anything online that's arrived better packed or in a more sturdy cardboard box than the products I've received from Adam's. The boxes are VERY thick and sturdy. Also, the good people that pack these boxes utilize the space within the box very effectively and carefully place each item in the box to ensure its safe delivery. I've done a lot of online shopping and I receive packages from UPS and FedEx with such regularity that I know both drivers by name. I can't ever remember being impressed by the packaging or shipping of an item before.

     

    So in the end, I don't mind paying for shipping because I feel I'm getting value and quality in the care used to pack my merchandise and the in the cardboard container my goods arrive in. Those packing materials aren't given to Adam's for free by the Post Office! That level of quality has to cost Adam some money. I appreciate that he doesn't cut corners in this area and it speaks to the level of perfection Adam is attempting to provide each customer.

     

    He's got a great team working very diligently to provide excellent customer service in the shipping department of his company and I appreciate that attention to detail! I find a great value in the modest shipping prices for placing orders at Adam's. After I received my first order, saw the box and the packing job, I never gave it a second thought again!

     

    Ditto to everything you said - good quality boxing materials, good quality packing materials, fast & expedient shipping at a more than fair price (comparatively) and a customer service level that is at the top of the game.

    :iagree:

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