12v_dub

wow what a transformation 

Another one from Gwinnett Co. (snellville)

Welcome!

I called Adam's today and had a chance to talk to Matt over the phone. I explained to him few weeks ago when a bulk of my order came, I tried their Clay bar on a fairly dirty car along with using a detailer spray, and it just wasn't picking up any contamination. I asked him if I could ship it to him so they can try it themselves, but him insisting to save me the headache from shipping it backetc. instead he placed an order for a new clay bar at free of charge and within few minutes I had an email with a shipping confirmation. 

Since this is my first post, (I've been a lurker for a long time) I don't want to come across the board as someone that isn't satisfied with something and calls right away to get a refund. I spent quite good amount of money with Adams and plan on to doing so again, Instead,  wanted to give out a good word to them for having a great customer service that many companies lack in now days. It's not about 20 something dollars worth of clay bar. It's about getting someone that's a real person on the phone and being helpful. 

I received both of my mystery boxes today, and received more than I wished for.

Thanks,

Jacob

btw, here's a picture of my esentials from few months ago