Sundog Detailing Posted July 8, 2009 Share Posted July 8, 2009 I just wanted to comment on how nice it is to see a hand written thank you on the order when I open a newly received box, it's nice to know that a person took the time to read and make sure the order was correct and packed well. Link to comment Share on other sites More sharing options...
bigred vette Posted July 8, 2009 Share Posted July 8, 2009 That's is another thing that I love, makes your order feel more personal. Link to comment Share on other sites More sharing options...
mcss383 Posted July 8, 2009 Share Posted July 8, 2009 Ditto! I am always impressed when a company takes the time to give that extra little touch to go above and beyond what is needed to keep their customers happy. There aren't many companies like that left in this country, sadly. When I find one though, I am a customer for life! I buy my computer parts from newegg and my detailing supplies from Adam's. Not to take away from the very high quality product that Adam's makes, but there are plenty of VERY good products out there but I have never had the personal, honest and dedicated cust. support (all the way to the quality of packaging and packaging materials) from any other detailing company I have bought from. Link to comment Share on other sites More sharing options...
Gizmo Posted July 8, 2009 Share Posted July 8, 2009 I placed an order yesterday online. About an hour later, I got an e-mail from Adam saying something along the lines of, "THANK YOU for your order, I was at my computer and saw your name come across my screen. Very much appreciated!" That's one of the reasons I use Adam's stuff. It's nice to know your order is genuinely appreciated. Link to comment Share on other sites More sharing options...
jjwvette Posted July 8, 2009 Share Posted July 8, 2009 Try and get that someplace else Link to comment Share on other sites More sharing options...
70'sChevyGirl Posted July 8, 2009 Share Posted July 8, 2009 Try and get that someplace else The companies that take the time to acknowledge you are few and far between. Adam and crew ROCKS!! Link to comment Share on other sites More sharing options...
Jlightning347 Posted July 8, 2009 Share Posted July 8, 2009 Adam's Link to comment Share on other sites More sharing options...
11chevz71 Posted July 8, 2009 Share Posted July 8, 2009 Adam Rocks in my book Link to comment Share on other sites More sharing options...
Chris@Adams Posted July 8, 2009 Share Posted July 8, 2009 Like I said many times before Adam runs a first class operation !:thumbsup: Link to comment Share on other sites More sharing options...
jim293 Posted August 6, 2009 Share Posted August 6, 2009 I have noticed that that as well and thought the same thing. That does not really happen any more these days. Thanks guys. Link to comment Share on other sites More sharing options...
IMADreamer Posted August 6, 2009 Share Posted August 6, 2009 Adam's products are great, but it really is all the extra touches and personal service that separates them from the pack. I mean what other company do you know that the founder chats on the forum with people? let alone puts their cel number up for anyone to call. Plus you can chat with Ashley during the day, post on the forums, and the hand written thank yous. It's amazing service. I hope that someday this country can get back to that kind of service you get with Adam's that reflects the pride and dedication of the employees and that more companies operate this way. Link to comment Share on other sites More sharing options...
Mustangshar Posted August 7, 2009 Share Posted August 7, 2009 How cool is that! I haven't received a handwritten note on my orders yet BUT...we received an email for this special coupon only my email did not show the code..it was invisable. I placed my order and then decided to send an email to Ashley explained the email did not give me the code BUT I was about to cut and past it into the email and ALL THE CODE came up ONLY in PASTE. Long story Ashley fixed my order discount. Very happy about that. But the products...I'm finding them superior with each one I try. I had clay bar from another mail order detail company..used it all and now I ordered Adams. Huge difference!!! Link to comment Share on other sites More sharing options...
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