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nam doc

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Everything posted by nam doc

  1. Just wanted to say thanks again to Adam and his staff for the outstanding job of customer service. My girl friend Jacquii bought me the Adams Rolling Detail Seat back in April of this year. I have used the "seat" quite a bit since i have owned it. Unfortunately today as i was scooting around my SRT6, one of the wheels caved in and fell off. We looked for the paperwork and called Adam's and spoke with Nick. I explained the issue, and he immediately cut an order and shipper for a brand new cart. Within a minute I had an e-mail notifying me of this. All Nick asked for was some pictures of the "original cart" for future reference. I have never had this kind of service from any organization, and I told Nick I would be a customer for life, and asked him to send my comments up the "chain of command". I also expressed my appreciation and gratitude for the Two Step Polish and Finish process, the results I had this past weekend were nothing short of phenominal. doc s.
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