Hello everyone!
Happy Saturday! I thought I would join this forum being that I have some Adam's products on the way. A very decent sized order to be completely honest. I am new to the detailing world; however, I should be receiving my custom ordered 2015 Mini Cooper S at the end of the month and I wanted to be prepared with everything I needed to correctly detail my car. I live in Albuquerque, NM and am a Registered Nurse/Charge Nurse in the Emergency Room. Working three days a week makes me excited to know I will have lots of time for really focusing on my car with all these new goodies.
I will admit, I was nervous before I ordered but that was due to the fact I sent an email with questions on Monday, called Thursday about the lack of response but still received no response as promised until I made a final call on Friday. I have a feeling my email was overlooked. Even though I was disappointed with my initial experience with Adam's, Bianca and Matt made things right. Matt responded to all my questions via email, and Bianca offered me a discount promo code that came in handy. My trust was nearly lost; however, I'm happy to say that my trust has been regained after the phone conversation and email I received on Friday. Here's to hoping for a smoother transaction in my future orders...
If anyone has any advice to a newbie with detailing, please feel free to send it my way. I'm also open to any step by step instructions if anyone has any handy. Even after watching every YouTube video of Adam's several times, you can never have enough instructions lol ;-)
-Michael