Roadking100

Adam, thanks for standing up and agreeing to make things right. Apology accepted. And thanks to Benjamin for sending caps to relieve my problems. Truly the style of customer service that I expect from a company that is "American". Wayne

Thanks Chris. But i wont be at Carlisle. I 'll just call and have some sent. Hope you have a good show.

Thanks for the reply. I dont feel totally alone !! I did have a Great customer experience and received good advice from Ben and Joe in customer service regarding my polish sealing and glaze and patriot wax. And i believe in the products and results they render. But come on guys. Just show me a video of applying orange polish to a pad with a PUMP. Besides. Now my garage floor is a mess too. Darn.

First a little history. Recently got about $400+ goods from Adams. With the order were 7 bottles. And 2 spray tops and 5 pump style tops. So today is day 3 of detailing and prep for our Corvette club trip this weekend. By the time i finished wrestling with the pump style tops , i am ready to send em back and have Adam stick em up the exhaust of whatever Conciurs car he is videoing today Point is. Pump tops DO NOT work with Brilliant Glaze. Oh ya. Top is down on the vert so i can get to the tonneau panel. Well. Gotta shake the brilliant glaze to keep the solids suspended. Little did i know that whatever is in the pump tube just FLYS right out. All over the leather and and fabric portions if the A pillar. I went back and watched the brilliant glaze video thinking its something i have done wrong. Well, wrong was using the pump tops at all. Especially when you are finished and want to close it to keep air out. That last push on the pump squirts a glob all over whatever is near. Look I realize my unfamiliarity probably had something to do with it. But in NO videos do i see this $&@" pump top. No, Adam is using a nice push/ pull while he instructs us "how to". Try the Brilliant glaze with a pump top next video Adam. Lets see how pleased the owner of THAT car will be when the stuff flies everywhere. A shame. Probably a 63 cent top. Made for a lousy experience. On the BRIGHT side. The swirls and scratches are gone. And car looks real nice. Wayne.