Ashley@Adams

Hi All,

I want to let you know our dealer David Norton is going to be at the Orange County Swap Meet this weekend in rows D169-D171. He has a full line of Adam's Products and can help you with whatever you need!

Look for the MASSIVE pink Detail Spray Balloon to point you in the direction of the booth.

If you have any questions, please feel free to reach me directly at 310-355-8299.

Thanks guys and gals and we hope to see you out there!

Wasn't exactly sure where this went. I just wanted to rave about how great the customer service is!! I just placed my first order about a week ago for the 2nd gen pads/backing plate and some swirl and haze remover. My order came in today and it turns out I received the VRT protectant instead of the SHR.

 

I called up customer service and spoke to Ashley, who was very helpful and extremely nice. She said they'd send out the SHR right away. I asked about the VRT and returning it. She informed me they might put a return label in the SHR box and to just send it back in that. Well, I got to thinking....I was planning on trying this stuff out anyways.

 

So....I called her right back and asked if they could bill me the difference so I could just keep it. That would save the hassle of returning it. She told me they may or may not send a return label in the SHR box, so don't even worry about it. Ashley told me that since it was their mistake just to hang onto it at no charge!

 

 

I didn't know if I should post this or not, but I wanted to thank you guys for excellent customer service. It's seems that good customer service is a rarity in this day and age. I will now be steering all of my buddies onto Adam's products!

Hi Matt,

Thank you so much for the kind words.

You were very understanding and awesome about the mix up.

The VRT is a great product and I'm excited you get to use it.

Hi Taig,

Thank you for joining us!

If there is anything we can do to help, please feel free to ask!

Hi Bert,

Thank you for joining us! Go Gators! They had my pick.

If there is anything we can help you with, please let us know.

Hi Tina,

!

Great choice in vehicle. I love mine!

If you there is anything we can do to help keep your car looking fantastic, please let us know.

Hi Chris!

Welcome to the site.

It sounds like you are committed. I like your routine!

If there is anything we can do to help, please let us know.

Hi Trevor,

Thank you for joining us! We are excited to have you.

If there is anything we can help you with, please let us know.

Hi Ozzy!

to the Forum!

Lets see some pictures!

Hi John,

Thank you for joining us.

If you email Jason@adamspolishes.com the picture, he can upload it for you.

White can be difficult, but the Yellow should be better.

If you have any questions along the way, please feel free to let us know.

Hi Richard,

Hi Fred,

Welcome!

I love the car and I am excited to see pics after you get your stuff.

If you have any questions along the way, please feel free to ask.

Thanks for everyones advice, I had just bought a sampler kit in November, so I think the additional items I ordered will do for now. I'm sure I will be ordering more and more and more...

 

I got the gallon of detail spray, the clay bar, revive polish, a new drying towel and the complete bucket set up right at $160.

 

Thanks Ashley, sorry I had already ordered before your post, next time I will contact you to see what you can do for me.

 

I just started a new job and all the people there just ohh and ahh about how clean my Sky is!! I always give the props to Adam's.

 

Thanks again for everyone's input.

No Problem. I am excited you got what you needed. Let us know how it goes!

Very good stuff, best I've found.

Question: are there any silicones in this product?

Bruce

Hi Bruce,

That is a great question. No there are not!

It is also alcohol free, so it won't strip the wax you have on the car!

I also have some gift cards to spend. I think I want the perfect wash kit and a couple other things. My only concern is that I will have to pay a ton in shipping. I assume the products I buy would be placed inside the bucket for shipping and not just filler shoved in there...right? anything else I can do to save a buck on shipping?

We do put items in the bucket to save on shipping costs! I can apply the gift cards for you as well.

I'm sure I can!

Let me figure that out.

I love this stuff!

Hi Chris,

Use the Orange Pad, Swirl and Haze Remover and FMP. Go over the scratches slowly vertically and horizontally. REPEAT, REPEAT, REPEAT!

You can turn the machine up to a 5.5 or 6 and apply some light pressure.

Give it a quick follow with the white pad and FMP, and see how that looks.

If you have questions, please feel free to give us a call.

Hi Jack,

I have an awesome step by step instruction sheet for correcting the paint with the machine products if you would like me to email it to you?

I would love to chat with you about this.

We can make sure you get a set up that is specific for your needs!

They can be awesome. You just have to be careful.

You can't go wrong with our nozzle though!!

http://www.adamspolishes.com/p-49-firehose-spray-nozzle.aspx;););)

!

I love the truck. Great pictures!!!

Hi Julie,

WELCOME!

That is awesome. I say you go for it!

Hi Jeff,

Thank you for joining the site!

Can't go wrong with that ride!

Hi Richard,

! That is some crazy snow.

I have been to Manhattan a couple times and love it. I haven't yet got to see your neck of the woods!