Dan,
Thanks for the quick reply. I'm not looking for a reimbursement, I will simply choose a different detail shop next time to take over the care of my vehicles. I'm more concerned about the quality of the work because I was drawn in by his signage with the Adam's name prominently displayed and the Adam's logo's used everywhere in his business. I know Adam from meeting and talking with him at a number of different classic car and Corvette shows and I've always liked and used his products. I'm actually more concerned about the damage to the Adam's name resulting from customers like me drawn in by that name and receiving sub-quality workmanship. Not to mention we are probably going to get a lot of very nice cars in this area ruined by this company with the associated damage being done to your company's name. Don't forget the Charlotte and Concord, NC area is a very good market for high end car enthusiasts like myself because of the many connections to NASCAR, Rick Hendrick with his Hendrick Performance Center customers and also Rob Kaufman, owner of world famous RK Motors located here in Charlotte.
Best Regards,
Greg Gore
Concord, NC