Geaff500 Posted October 24, 2012 Share Posted October 24, 2012 Just put in my first order with Adam's There was a couple things I wanted to see if I could change around, so I didn't want to just put the order in online. I called the order in instead. Taking the advice of some forum members here I spoke to Ashley and she was AWESOME to say the least. She let me change out the one product I wanted to for a bigger size, but the other product I wanted to change was the 4oz all purpose cleaner for a 4oz leather cleaner and she just through in the leather cleaner for free!!! I couldn't be happier!!! Thank you Adam's and Ashley!! Link to comment Share on other sites More sharing options...
Captain Slow Posted October 24, 2012 Share Posted October 24, 2012 This is my shocked face...J/K. Welcome to the Adam's Customer Service fan club. Link to comment Share on other sites More sharing options...
scociny Posted October 25, 2012 Share Posted October 25, 2012 I wish I could vote for Ashley for president. Link to comment Share on other sites More sharing options...
ArmyAcadia09 Posted October 25, 2012 Share Posted October 25, 2012 Yea they are awesome. Link to comment Share on other sites More sharing options...
JBlack151 Posted October 25, 2012 Share Posted October 25, 2012 Glad Ashley took care of you. Pretty awesome company, right?!?! Link to comment Share on other sites More sharing options...
CMDChase Posted November 1, 2012 Share Posted November 1, 2012 Customer service is what it's all about. And Adam and his great staff certainly do provide excellent customer service. Link to comment Share on other sites More sharing options...
AmyAtAdamsAustralia Posted November 1, 2012 Share Posted November 1, 2012 Customer service is what it's all about. And Adam and his great staff certainly do provide excellent customer service. Link to comment Share on other sites More sharing options...
ChargerMatt Posted November 1, 2012 Share Posted November 1, 2012 They sure do know about the effect of customer appreciation, that's for sure. Link to comment Share on other sites More sharing options...
Mongosg8 Posted November 1, 2012 Share Posted November 1, 2012 Adams exceeds in customer service ..the poster child of companies that appreciate their customers. Link to comment Share on other sites More sharing options...
Chris@Adams Posted November 1, 2012 Share Posted November 1, 2012 Adam & Team are first class!:thumbup: Sent from my LS670 using Tapatalk 2 Link to comment Share on other sites More sharing options...
matts88yj Posted November 21, 2012 Share Posted November 21, 2012 I know this is a little old but didn't feel like starting yet another awesome customer service thread but I will say this, Ashley is flat out awesome. I had a question in regards to an order I'm about to place and BAM, she took care of it! All within 3 minutes! Now THAT is service, excellent service at that! Adam, if you're listening, Ashley deserves a raise! Out of the Adam's crew that I have met and those I have yet to meet in person, I can say that this is by far the very best group of people I've ever had the pleasure of dealing with. Great job everyone! Link to comment Share on other sites More sharing options...
StormChaser Posted November 22, 2012 Share Posted November 22, 2012 I know this is a little old but didn't feel like starting yet another awesome customer service thread but I will say this, Ashley is flat out awesome. I had a question in regards to an order I'm about to place and BAM, she took care of it! All within 3 minutes! Now THAT is service, excellent service at that! Adam, if you're listening, Ashley deserves a raise! Out of the Adam's crew that I have met and those I have yet to meet in person, I can say that this is by far the very best group of people I've ever had the pleasure of dealing with. Great job everyone! Told ya so!!!!!!! Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
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