MMHayden13 Posted October 13, 2014 Share Posted October 13, 2014 I hate to really put this out there and i'm not trying to give them a bad name cause they might do good with others but I am having no luck. On September 25th I placed a order with Thompson Racing for 3 Kwazar sprayer bottles they had on a package deal. It showed it shipped out on the 30th, no tracking info for the package. Well I kept checking back on their website to see when it would be here and it has no details on tracking at all. So I sent them a email about the package on October 7th wanting to find out where it was and on October 8th got a response from them saying they would contact FedEx to see what happened. I gave them email, AND cell number and since then have heard nothing new. Just wondering if anyone else has ever dealt with them with any issues? I just want my bottles Link to comment Share on other sites More sharing options...
Feets31 Posted October 13, 2014 Share Posted October 13, 2014 Never had a problem with them. Link to comment Share on other sites More sharing options...
CMDChase Posted October 13, 2014 Share Posted October 13, 2014 I'm really surprised. I know Eric really keeps on top of these things. Did you contact him directly? Link to comment Share on other sites More sharing options...
MMHayden13 Posted October 13, 2014 Author Share Posted October 13, 2014 Yeah i'm not mad about it. Just a little frustrated cause if something is wrong I would like a refund or something to get some from Adams directly. I bought from him cause I saw he had 3 for a package deal. And yes I contacted him directly to his email, called his voicemail was full and would not let me leave anything. And I also sent him a PM on here. Link to comment Share on other sites More sharing options...
zxgto06 Posted October 13, 2014 Share Posted October 13, 2014 They are usually great to deal with. I'm sure he will make it right Link to comment Share on other sites More sharing options...
Gen9Rolla Posted October 13, 2014 Share Posted October 13, 2014 Maybe he's swamped with racing stuff as its getting to be the end of the season around here. No idea though, Eric is usually on top of things. I'm sure you'll get an answer from him soon Link to comment Share on other sites More sharing options...
Rich Posted October 13, 2014 Share Posted October 13, 2014 I have to say I've had similar complaints from another forum member messaged to me. That was about a month ago. I was hoping it was an isolated incident. Sorry to see it's not. How about it Eric? I'll be happy to send you the emails from the guy I heard from. Needs to be addressed. Link to comment Share on other sites More sharing options...
2quikta Posted October 13, 2014 Share Posted October 13, 2014 The couple times I've ordered from Thompson, the shipping has been fast and everything arrived fine. Link to comment Share on other sites More sharing options...
Fphillips Posted October 13, 2014 Share Posted October 13, 2014 I was talking to Eric this past Saturday. He has very busy with his full-time job lately. Just send him a text the same number you tried calling. Link to comment Share on other sites More sharing options...
MMHayden13 Posted October 14, 2014 Author Share Posted October 14, 2014 I'll shoot him a text to that number this afternoon and see what he says hopefully can find something out. I do not believe it is his fault, but I think it maybe FedEx's problem as it showed shipped and haven't got it yet. But ill be sure to get with him and hopefully get this figured out. Link to comment Share on other sites More sharing options...
eric@thompsonracing.us Posted October 14, 2014 Share Posted October 14, 2014 Sorry for the delay Marshall. I just sent you an email and you should be all set. Yes, we've been swamped at our primary business. I just caught the red eye in from Bend, Ore. Two stops on the way back, including flat tires on the plane! 32hrs in the air in the last three days. Link to comment Share on other sites More sharing options...
eric@thompsonracing.us Posted October 14, 2014 Share Posted October 14, 2014 I tried to message you Rich. Shoot me an email when you get a chance. Link to comment Share on other sites More sharing options...
MMHayden13 Posted October 14, 2014 Author Share Posted October 14, 2014 Sorry for the delay Marshall. I just sent you an email and you should be all set. Yes, we've been swamped at our primary business. I just caught the red eye in from Bend, Ore. Two stops on the way back, including flat tires on the plane! 32hrs in the air in the last three days. Eric I really appreciate it sir! I really hope I did not come off the wrong way to you as I wasn't trying to be a douche to you. I was just getting impatient and i'm sorry for your misfortunes! Thank You again! Link to comment Share on other sites More sharing options...
Rich Posted October 14, 2014 Share Posted October 14, 2014 I tried to message you Rich. Shoot me an email when you get a chance. Thanks Eric. Sent you a p.m. Link to comment Share on other sites More sharing options...
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