cammyfive Posted January 14, 2015 Share Posted January 14, 2015 It had been a number of months since I purchased anything from the Adams website, for variety of reasons, and in the last few weeks decided to restock my arsenal and place some orders. I'm happy to report that shipping times have been cut nearly in half for me! (I'm in North Alabama) It was frustrating in the past for an order to take 3 to almost 5 days to 'process' and then at least a week to arrive. My most recent order processed in less than 24 hours and showed up on my doorstep 4 days later! I'm not sure what changes were made but props to you guys! Link to comment Share on other sites More sharing options...
Ricky Bobby Posted January 14, 2015 Share Posted January 14, 2015 With the "gang" back in town and HQ back to Colorado, they seem to all be working like a well oiled machine. Link to comment Share on other sites More sharing options...
Team Adam's Posted January 14, 2015 Share Posted January 14, 2015 Thanks for the kind words. I'll pass it along to the team in the warehouse... they've been putting in a lot of extra hours to get orders out. Link to comment Share on other sites More sharing options...
Blazer15 Posted March 24, 2015 Share Posted March 24, 2015 Wish I could say the same. Its been nearly a week and my order is still processing. Not bashing or anything, I know you guys are a small operation, I was just hoping to have my stuff in a few days for a detail. Link to comment Share on other sites More sharing options...
Team Adam's Posted March 24, 2015 Share Posted March 24, 2015 Have you contacted us? Sometimes its a case of something getting lost in the shuffle, or not updated and its already in transit. phone: 866-965-0400 email: orders@adamspolishes.com Link to comment Share on other sites More sharing options...
Ricky Bobby Posted March 24, 2015 Share Posted March 24, 2015 ^^At the end of the day bro, picking up the phone and actually talking to a human would help much better than posting on the forum and hoping an employee sees it. Ahhhhh sometimes I wish it would have remained 2005 forever... Link to comment Share on other sites More sharing options...
Blazer15 Posted March 24, 2015 Share Posted March 24, 2015 Have you contacted us? Sometimes its a case of something getting lost in the shuffle, or not updated and its already in transit. phone: 866-965-0400 email: orders@adamspolishes.com Hey Dylan, Yea I called yesterday and he said it was supposed to get shipped out then. Link to comment Share on other sites More sharing options...
Blazer15 Posted March 24, 2015 Share Posted March 24, 2015 ^^At the end of the day bro, picking up the phone and actually talking to a human would help much better than posting on the forum and hoping an employee sees it. Ahhhhh sometimes I wish it would have remained 2005 forever... I appreciate your concern and your assumptions. Link to comment Share on other sites More sharing options...
Team Adam's Posted March 24, 2015 Share Posted March 24, 2015 Hey Dylan, Yea I called yesterday and he said it was supposed to get shipped out then. Looked up your account using the email in your forum profile. The order from the 18th looks like it was shipped, but hasn't been updated by fedex, your order from yesterday is printed and in process. They may be combining the shipments, I'll check with the warehouse for you. Link to comment Share on other sites More sharing options...
Blazer15 Posted March 24, 2015 Share Posted March 24, 2015 Looked up your account using the email in your forum profile. The order from the 18th looks like it was shipped, but hasn't been updated by fedex, your order from yesterday is printed and in process. They may be combining the shipments, I'll check with the warehouse for you. Thanks Dylan. I appreciate you looking into it. It may have been me that held everything up trying to add a few things last minute but he said it wasn't an issue. Thanks again. Link to comment Share on other sites More sharing options...
Team Adam's Posted March 24, 2015 Share Posted March 24, 2015 Just confirmed. Order was packed, they pulled back and combined. Shipping today. You should see tracking this afternoon for everything in one shipment. Link to comment Share on other sites More sharing options...
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