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DGscatpack

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  1. Like
    DGscatpack reacted to ocdrifter in Mobile Detailer Startup   
    Hey Nick,
     
    Shane took the words right out of my mouth. The only thing that I'm able to add is the cost of doing washes versus detailing. When I first started detailing autos, I took on a lot of washes as time went on I did less washes and more details. My minimum car wash is $40.00 and up my customers also know that if the car has been on a trip and is in need of extra work, there will be a upcharge for the time it takes me to complete said job. Everyday is a learning day no two days are the same. I also don't let my customers dictate pricing and will not even hear that someone will do it for less because I will show them the door and on the way out I mention if the other detailer does horrible work and you come back, there will be a upcharge.
     
    There are two Kinds of auto detailers, one that knows how to wash and wax cars and one that knows about the true art of automotive detailing. You pick what you want to become and do, becuse there are millions of cars to work on and lots of money to be made.
     
    Good Luck
  2. Like
    DGscatpack reacted to Nathan in Mobile Detailer Startup   
    A great money saving tip is to use APC for the wheels, tires, and wheel wells, you won't need wheel cleaner and tire and rubber cleaner on most cars.
     
    You will save money by diluting rinselsss 16:1 to make waterless wash, this way, you can presoak the dead bugs, which saves time from scrubbing them off.
     
    Another tip, use a machine when using a wax or sealant, it will save you time and you will be able to make a thinner layer, using less product.
     
    Not sure if you use a pressure washer, but that saves a lot of time, just spraying off the crud and grime, and especially when doing wheel wheels, because you won't have to scrub as much, the pressure does a lot of the work.
  3. Like
    DGscatpack reacted to shane@detailedreflections in Mobile Detailer Startup   
    A few things come to mind for small business ownership.  A couple of which I still struggle to do myself.  These don't necessarily apply to the process of detailing, but business related.  So my apologies for the sidetrack.
     
    1. Don't include services the client didn't pay for.  Your pricing is based on a model of how long it will take you to complete the work and priced accordingly.  If you start to add services they didn't pay for two things happen.  First, your profit gets sucked away.  Second, you train your customer that they don't have to pay for all of the services.
     
    2. While I'm a huge fan of Adam's, there are a couple of other suppliers that I utilize for various things.  I owe it to myself and my business to make smart purchasing decisions.  If I can use a similar product for less money, it allows me to make more money without having to impact the client (either in price or quality).  That being said, I enjoy my relationship with Adam's and tend to look there first.  I tend to price things out by volume when making buying decisions.  For example, an 8 ounce bottle of polish versus a 32 ounce (or even gallon) elsewhere.  If the savings is significant and it doesn't affect quality, guess which one I choose?
     
    3. Know that some jobs you just aren't going to make all the money you planned on.  You'll estimate a three hour job and it'll take four.  You can't go back to the client and upcharge at that point.  You simply absorb the difference and move on.  There's going to be a job that comes along that you will plan four hours for and get done in three.  That will balance it out.
     
    4. Consider getting a partner/employee.  I have one guy I work with who does amazing work.  He's far better at interiors than I'll ever be and the two of us can work quickly and efficiently together.  At the same time, his availability helps to make our scheduling easier.  He's capable of tackling a vehicle by himself.  Some jobs you'll get simply due to availability. 
     
    5. Constantly evaluate how your business is doing.  Are you charging enough?  Can you make smarter purchasing decisions?  Can you become more efficient?  We will travel, but primarily work out of my garage.  I invested in a mid rise lift to make it more comfortable for us to work and to make "wheels off" jobs more efficient.  It was a decent investment that I plan to recover over time through business and personal use.  The biggest thing we've noticed is we find more spots that are easier for us to give attention to and we aren't so bent over so our backs don't hurt.  Big up front cost, but will pay off in multiples over time.
     
    6. Know that there's going to be a curve to getting the work coming in.  My business is relatively new as well, but it's picking up slowly.  The more work we do, the more referrals we get inquiries from.  Not all inquiries will turn into business.  In fact, most won't.
     
    7. Value your own work.  Don't cave into the "X will do it for this much" argument.  That customer is just that...a customer and not a client.  Explain why your work is valued where it is and let them decide.  If price is their driving factor, they may not be the customer you want.  If you don't value your own work, why should the customer?
     
    8. Know that there's going to be a learning curve for you.  Not just in terms of the processes you use, but the business end of things.  You'll spend time calling or emailing hoping to obtain better pricing from vendors.  Don't underestimate this process.  You need to do it in order to maximize margins.  Write everything down.  Quotes.  Agreements with vendors.  Everything.  It's great having notes to refer back to. 
     
    9. Most of all, enjoy the experience.  Small business ownership isn't the source of my household income.  It does provide a unique challenge though that I've enjoyed along the way.  Understand you'll make mistakes.  Learn from them without dwelling on them and look ahead. 
     
    Best of luck!
  4. Like
    DGscatpack got a reaction from mathews31 in Finishing Polish Only?   
    Hey guys!  Looking for some insight on light paint correction.  I have a new charger in destroyer grey that is about 6 months old now.  I have very very light scratches I want to polish out and finish with glaze, LPS and Americana.
     
    I'm wondering you all think Finishing Polish has enough cut in it to get very light scratches out?  Honestly, they're so light I think a good seal and wax would fill them in to be honest, but if I'm going to clay and do all of that I might as well polish as well.
     
    Thoughts?  Do I really need correcting polish?
  5. Like
    DGscatpack got a reaction from mathews31 in Hola, from AZ   
    Hey guys and gals, long time Adam's lover and forum creeper. Decided to bite the bullet and jump into the forum fun. Look forward to getting to know y'all better!
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