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Customer Service 866.965.0400

Benjammin

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Everything posted by Benjammin

  1. Hi Ryan, Thank you for you post. We would absolutely be happy to issue you a 110% refund, instead of a gift certificate. I guess I had misunderstood what you were asking for and thought you were going to be placing an order today, which was why I offered you a gift certificate. The option is always up to you whether you receive a gift certificate to purchase other products or a refund back to your payment method. I will issue a 110% refund to you right now. Please let me know if you have any questions or need any additional info, and I will be happy to help! Thanks, Benjamin Stanley Customer Experience Director Adam's Polishes
  2. Hi USCG, I apologize that the discount codes do not work on eBay. We tried to make the pricing a really good deal in lieu of discount codes. We also are offering the $5.99 shipping plus $0.50 for each additional item which should save a good amount on shipping charges. Let me know if you need any other info!
  3. Give it a shot now, it should be correct. The shipping rules were not being applied to deep wheel cleaner correctly. Let me know if you need any other info or help!
  4. Shoot me a PM with the correct address. I will make sure it ships to the correct address!
  5. These are actually pre-made kits that are already bagged up and ready to ship. What were you looking to swap out and for?
  6. Hi Chops! The clearance items have all been placed info the clearance item section in the eBay store. There are currently 29 items there, more will be added soon . Thanks!
  7. You are welcome! Let me know if you need any other info or help. Thanks again for your business!
  8. Take a look now, it should be correct. I just confirmed it with my personal eBay account. You may need to refresh your browser for it to update.
  9. No Worries! The great deals will indeed go fast! The Porter Cable Kits are back up, and these are the final 3 of these kits that we have in stock. http://www.ebay.com/itm/272174834083?ssPageName=STRK:MESELX:IT&_trksid=p3984.m1586.l2649
  10. It looks like eBay was charging the $5.99 shipping per individual item sku, and then each additional item gets the $0.50 additional shipping. I have adjusted the shipping so that purchases are made and combined together now. So it would be the larger shipping charge for the first item, and $0.50 for each additional item.
  11. We will be adding a lot of items to the eBay store of the next few days. You can sort the eBay store for Items that are discounted for clearance by going to the clearance item section in the store. Retail priced items can be sorted by their corresponding store sections as well. If you are doing a "show all" sort in the store, you can identify the clearance items by the tags "original label" or "clearance" in their title. If you guys have any questions, let me know!
  12. Firebuff17, I apologize for the Porter Cable 7424xp Kits not being up at the moment. The listing is being revised after the first run sold out and they will be back up again tomorrow morning with that same great deal! I can shoot you a message when they are back if you would like?
  13. Hi Pirahnah3! Kourtney did place an order for clearance items over the phone, but this was before the clearance section was officially up and running on eBay. Moving forward we are going to be doing the clearance sale items through the eBay store exclusively. I apologize for any confusion as to how these sale items were going to be sold. Thanks!
  14. Hi KSRegalGS! The shipping for products is $5.99 for the first item, and then $0.50 each additional item after the first. If you need any other info, let me know!
  15. Thanks Adam for putting up this post! It's an exciting time here at Adam's Polishes with the change to the new labels and addition of some great new products. We will be updating the eBay Store often with some great deals and products that are no longer available on the website, but are sure to excite you! I will be putting up posts with some of the killer deals that are going to go fast! Like this amazing Deal: Adam's Polishes Complete Flex XC 3401 VRG Polishing Kit http://www.ebay.com/itm/281968795694?item=281968795694&viewitem=&vxp=mtrThis kit has a value of $790.00 and is selling right now for $499.99! If you have any questions or need any additional info, let me know and I will be happy to help! Thanks, Benjamin Stanley
  16. Congratulations on joining the forum! There are a lot of great people here and a lot of great information. If you need anything, a quick question will get you a lot of help!
  17. This is a great way to receive the newest videos. Be sure to subscribe if you haven't already!
  18. Thank you everyone for the kind words! It is truly an honor to be here at Adam's Polishes to help anyone who needs it. Customer satisfaction and the customer experience is my passion. We thrive on customer feedback, be it both good or bad, so if you have something to tell us, we want to hear it!
  19. Hi John, I'm super happy to hear that you like the new Red Pull Tops!! We will indeed be shipping those if you order the pull tops from the website. Please let me know if you have any questions or need any additional info, and I will be happy to help! Thanks!
  20. Congratulations. Looks like an awesome home! I would love to get a tour of the garage!
  21. I second the Large Travel Bag and Compact Travel bag for bringing gear with me. Polisher / pads / polishes / towels in the Large Travel Bag. Nine 16 ounce bottles in the Compact Travel bag.
  22. H2O Guard and Gloss is actually my new Favorite product. Every time this product gets demonstrated the reactions are priceless. Great protection, amazing shine!
  23. Looking Great! I love the uniqueness!
  24. Hi Pete, I apologize for the issue you are having with your Paint Correcting Polish. Give me a call at 866-956-0400 so we can get you a new bottle. I am going to try and give you a call right now. We will get your issue figured out and get your polishing back on track!
  25. H2O Guard in Gloss is my Favorite product! HGG will indeed protect your Trim very well. If you are applying every month you should have continuous uninterrupted protection. Typically the Shelf Life of Chemicals is around 2 years give or take, as long as they are stored above 45 and below 95 Degrees. This is more of a guideline than a hard fast rule. Do shake the product well to ensure a good mix before use. Please let me know if you have any questions or need any additional info, and I will be happy to help! Thanks,
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