Benjammin

Hi Ryan,

Thank you for you post.

We would absolutely be happy to issue you a 110% refund, instead of a gift certificate. I guess I had misunderstood what you were asking for and thought you were going to be placing an order today, which was why I offered you a gift certificate.

The option is always up to you whether you receive a gift certificate to purchase other products or a refund back to your payment method. I will issue a 110% refund to you right now.

Please let me know if you have any questions or need any additional info, and I will be happy to help!

Thanks,

Benjamin Stanley
Customer Experience Director
Adam's Polishes

Do the discount codes work for eBay purchases? for example "shineon"

Hi USCG,

I apologize that the discount codes do not work on eBay.  We tried to make the pricing a really good deal in lieu of discount codes.

We also are offering the $5.99 shipping plus $0.50 for each additional item which should save a good amount on shipping charges.

Let me know if you need any other info!

There are still a few bugs on the shipping accumulation on the Ebay store...

 

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Give it a shot now, it should be correct.

The shipping rules were not being applied to deep wheel cleaner correctly.

Let me know if you need any other info or help!

I placed an order but I didn't realize eBay used my old address. I sent a message through eBay. Can the order get shipped to my new address? Thanks!

Shoot me a PM with the correct address. I will make sure it ships to the correct address!

Any possibility to swap a couple of the bottles that come with the detail bag kit to other clearance/old label bottles?

These are actually pre-made kits that are already bagged up and ready to ship.  

What were you looking to swap out and for?

Is everything listed under the "Clearance Items" or are they mixed with the other categories?

Hi Chops!

The clearance items have all been placed info the clearance item section in the eBay store.  There are currently 29 items there, more will be added soon .

Thanks!

Just looked and it showed up right this time! thanks for your help Ben!!

You are welcome! Let me know if you need any other info or help.

Thanks again for your business!

All of the items in my cart are still coming up as $5.99

Take a look now, it should be correct. I just confirmed it with my personal eBay account. You may need to refresh your browser for it to update.

Ben,

Thank you for the reply. I am still on the fence of purchasing a polisher to tackle the job my self. I don't know if that is something I want to do or have a need to have other than my truck once or twice. I have been watching them on your site and now will be watching the store. You actually helped me in the chat in the store front. Very helpful. Probably won't be the last time you help me. Lol.

 

I should have been more clear in my original post. It was more of a story telling how fast these great deals in the eBay store.

No Worries!  The great deals will indeed go fast!

The Porter Cable Kits are back up, and these are the final 3 of these kits that we have in stock.

http://www.ebay.com/itm/272174834083?ssPageName=STRK:MESELX:IT&_trksid=p3984.m1586.l2649

I had three different things in my cart and I was still being charged $5.99 for each item after the first instead of $0.50

It looks like eBay was charging the $5.99 shipping per individual item sku, and then each additional item gets the $0.50 additional shipping.

I have adjusted the shipping so that purchases are made and combined together now. So it would be the larger shipping charge for the first item, and $0.50 for each additional item. 

We will be adding a lot of items to the eBay store of the next few days.

You can sort the eBay store for Items that are discounted for clearance by going to the clearance item section in the store.

Retail priced items can be sorted by their corresponding store sections as well.

If you are doing a "show all" sort in the store, you can identify the clearance items by the tags "original label" or "clearance" in their title.

If you guys have any questions, let me know!

Around 530 or so I saw this thread. Went to ebay and followed Adams as a seller. Quickly went through the products on eBay. Saw the PC polishing kit and was very interested. But being at my sons swim lessons I put it on the back burner for later tonight. Just went to eBay to look again and saw that the PC kits were all sold out.

Chances were slim that I would have purchased today anyway but as the old saying goes, "you snooze, you loose". This is a great opportunity for both Adams and buyers. A lot of great deals. And as I found out they will go quick.

I apologize for the Porter Cable 7424xp Kits not being up at the moment. The listing is being revised after the first run sold out and they will be back up again tomorrow morning with that same great deal!

I can shoot you a message when they are back if you would like?

Maybe it was not the norm but I called Kourtney and ordered my Gallon of Buttery wax at the Ebay price a couple days ago. She was able to add it to an order I was already placing.

 

Again the Adams staff rocks!

 

I was on the site, hoping for a few more things to show up, seems to be mostly current product at about the normal price...unless I am missing something.

Hi Pirahnah3!

Kourtney did place an order for clearance items over the phone, but this was before the clearance section was officially up and running on eBay.

Moving forward we are going to be doing the clearance sale items through the eBay store exclusively.

I apologize for any confusion as to how these sale items were going to be sold.

Thanks!

Any way you can offer free shipping on eBay items? No way am I paying 5.99 per product.

Hi KSRegalGS!

The shipping for products is $5.99 for the first item, and then $0.50 each additional item after the first.

If you need any other info, let me know!

Thanks Adam for putting up this post!

It's an exciting time here at Adam's Polishes with the change to the new labels and addition of some great new products.

We will be updating the eBay Store often with some great deals and products that are no longer available on the website, but are sure to excite you!

I will be putting up posts with some of the killer deals that are going to go fast!

Like this amazing Deal:

This kit has a value of $790.00 and is selling right now for $499.99!

If you have any questions or need any additional info, let me know and I will be happy to help!

Thanks,

Benjamin Stanley

Congratulations on joining the forum!

There are a lot of great people here and a lot of great information.

If you need anything, a quick question will get you a lot of help!

This is a great way to receive the newest videos. Be sure to subscribe if you haven't already!

Thank you everyone for the kind words!

It is truly an honor to be here at Adam's Polishes to help anyone who needs it.  Customer satisfaction and the customer experience is my passion.

We thrive on customer feedback, be it both good or bad, so if you have something to tell us, we want to hear it!

Hi John,

I'm super happy to hear that you like the new Red Pull Tops!!

We will indeed be shipping those if  you order the pull tops from the website.

Please let me know if you have any questions or need any additional info, and I will be happy to help!

Thanks!

Congratulations. Looks like an awesome home!

I would love to get a tour of the garage!  

I second the Large Travel Bag and Compact Travel bag for bringing gear with me.

Polisher / pads / polishes / towels in the Large Travel Bag. Nine 16 ounce bottles in the Compact Travel bag.

H2O Guard and Gloss is actually my new Favorite product.

Every time this product gets demonstrated the reactions are priceless.

Great protection, amazing shine!
 

Looking Great! I love the uniqueness!

Yea I'll have to call again. I spoke with someone on the phone and show him pictures, he told me he would get back to me the same day but that was 3 days ago.

Hi Pete,

I apologize for the issue you are having with your Paint Correcting Polish. Give me a call at 866-956-0400 so we can get you a new bottle. I am going to try and give you a call right now.

We will get your issue figured out and get your polishing back on track!

H2O Guard in Gloss is my Favorite product!

HGG will indeed protect your Trim very well. If you are applying every month you should have continuous uninterrupted protection.

Typically the Shelf Life of Chemicals is around 2 years give or take, as long as they are stored above 45 and below 95 Degrees. This is more of a guideline than a hard fast rule. Do shake the product well to ensure a good mix before use.

Please let me know if you have any questions or need any additional info, and I will be happy to help!

Thanks,