Team Adam's Posted May 30, 2013 Share Posted May 30, 2013 Just a heads up on a potential issue thats been brought to our attention. Between approximately 10am and 2pm MST on 5/24 the FedEx shipping network crashed, and as a result our system which pulls real time shipping rates was unable to complete or ship orders. When the system came back online we did our best to find all the impacted orders and ship them out, however it seems a small amount of them may have been hung up in the system even after the repair was made to the FedEx network. As a result we've been finding orders mixed in from the 24th that were captured, but never forwarded to the shipping system. We believe we may have located all of them now after some very manual work, but if for any reason you placed an order on 5/25 and have not gotten a tracking update please email us: ORDERS@ADAMSPOLISHES.COM We will do our best to get your order shipped out today and expedite as necessary. We apologize for any inconvenience. Link to comment Share on other sites More sharing options...
Tim Posted May 30, 2013 Share Posted May 30, 2013 Thanks for the info Dylan. I kept checking and finally got my tracking number today. (I was getting a little anxious over the new shirt ) Link to comment Share on other sites More sharing options...
Team Adam's Posted May 30, 2013 Author Share Posted May 30, 2013 No worries. We just wanted to take a pro-active approach to reporting the problem in case we missed anyone. We didn't even become aware that there were 'lost orders' until yesterday when one person called and we spotted the pattern. Link to comment Share on other sites More sharing options...
Gremlin85 Posted May 30, 2013 Share Posted May 30, 2013 One of mine was at exactly 10AM on the 24th! Luckily mine shipped and I have a tracking number for both orders. Thanks for the heads-up, Dylan! Link to comment Share on other sites More sharing options...
Tim Posted May 30, 2013 Share Posted May 30, 2013 One of mine was at exactly 10AM on the 24th! Luckily mine shipped and I have a tracking number for both orders. Thanks for the heads-up, Dylan! So, it was your fault? Gremlins? Gremlin85 1 Link to comment Share on other sites More sharing options...
Z71_Denali Posted May 30, 2013 Share Posted May 30, 2013 so that Ultimate Flex Kit i "paid" for didn't "ship" GerryC 1 Link to comment Share on other sites More sharing options...
Gremlin85 Posted May 31, 2013 Share Posted May 31, 2013 So, it was your fault? Gremlins? My order was so awesome it crashed FedEx Link to comment Share on other sites More sharing options...
Team Adam's Posted May 31, 2013 Author Share Posted May 31, 2013 My order was so awesome it crashed FedEx Hard to be humble... WHEN YOU'RE AWESOME! Team Adam's 1 Link to comment Share on other sites More sharing options...
Cbrrmike Posted May 31, 2013 Share Posted May 31, 2013 Just saw this and was going to email but checked my spam folder first. For some reason my tracking info was sent to my spam folder so I didn't see it Link to comment Share on other sites More sharing options...
Gremlin85 Posted May 31, 2013 Share Posted May 31, 2013 Hard to be humble... WHEN YOU'RE AWESOME! Nah, just messing around. Thanks, though! Ricky 1 Link to comment Share on other sites More sharing options...
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