LT1xL82 Posted November 18, 2015 Share Posted November 18, 2015 I have a many months old un-opened bottle of Glass Sealant that has turned cloudy. (I'm pretty sure is was water clear when I received it from Adams.) It has been stored in the kitchen walk-in pantry (air conditioned), so it is not because of temperature. There is a window in the pantry so the product may of been exposed to some sunshine. Will sun cause this? More importantly, is the product still good to use? Link to comment Share on other sites More sharing options...
Dwhite0960 Posted November 18, 2015 Share Posted November 18, 2015 I have a many months old un-opened bottle of Glass Sealant that has turned cloudy. (I'm pretty sure is was water clear when I received it from Adams.) It has been stored in the kitchen walk-in pantry (air conditioned), so it is not because of temperature. There is a window in the pantry so the product may of been exposed to some sunshine. Will sun cause this? More importantly, is the product still good to use? I would call customer service Joel, I am sure this company will find a answer or resolution to your issue. Adams seems to bend over backwards for the customers they have. I like a true family style business which is why I am never going back to the other big box brands again even if it means I spend a few bucks more on certain things. I always pay more for great service. Link to comment Share on other sites More sharing options...
Kourtney@Adams Posted November 18, 2015 Share Posted November 18, 2015 Hi Joel, Glass Sealant will turn hazy occasionally. I'm not sure what causes this but the performance should be the same. Give it a try and if you don't think it's preforming well or anything weird is happening we will send you a replacement for it. NG13, jeffh, Dan@Adams and 1 other 4 Link to comment Share on other sites More sharing options...
Antv20 Posted November 18, 2015 Share Posted November 18, 2015 My glass sealant has turned cloudy too. I just put some on before a round of rain. Sealant performed just fine. No issues. Link to comment Share on other sites More sharing options...
LT1xL82 Posted November 18, 2015 Author Share Posted November 18, 2015 Thank you for the replies folks! I'm glad to hear the product should be just fine. Daniel, you are so correct about Adams service. Before becoming a retired geezer I held many customer facing job assignments...and I can say with somewhat of a trained eye that without question Adams has absolutely superb customer service. Clearly Adam has made this an integral part of his business model and has put together a team of really quality people. jeffh 1 Link to comment Share on other sites More sharing options...
stripesace Posted November 18, 2015 Share Posted November 18, 2015 Let's just all be honest.. These are quality products. At a fair price given as much as possible is MiUSA, but the customer service... It's untouchable. Alone it's meh, but all together, it's the rare trifecta in today's world. NG13 and Junior 2 Link to comment Share on other sites More sharing options...
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