Darth_Emma Posted February 23, 2010 Share Posted February 23, 2010 So, I made my first phone call to Adam's today to place a rather large order (I was buying a detail kit with the Porter Cable). Anyway, the phone rings and I hear, "To place an order or for product info, press 1." So I press 1... one ringy dingy, two ringy dingies, three ringy dingies... "This is Adam." Wow. I was speechless (ask my students, I am NEVER speechless!). I was expecting "this is Ashley" from a somewhat less masculine voice. So I say, "Wow.! The man himself!" Anyway, it was so cool that I got to talk to Adam. What a nice guy! We had a delightful conversation and I asked him to autograph my 10th Anniversary garage banner. Now you all know I can't put that in my garage! That is "prominently display in the house" worthy! I don't mean to sound like I'm gloating here, but that conversation really made my day. His positive attitude is infectious. I'm still grinning. Quote Link to comment Share on other sites More sharing options...
Bill-V8V Posted February 23, 2010 Share Posted February 23, 2010 He never answers when I call, he must have caller ID :jester: Quote Link to comment Share on other sites More sharing options...
Chris@Adams Posted February 23, 2010 Share Posted February 23, 2010 He never answers when I call, he must have caller ID :jester: That's a good one Bill!:lolsmack: Quote Link to comment Share on other sites More sharing options...
70'sChevyGirl Posted February 23, 2010 Share Posted February 23, 2010 He never answers when I call, he must have caller ID :jester: He has your number Bill. :lolsmack::lolsmack: BTW...of course Adam's number is #1 and Ashley is probably #2. Quote Link to comment Share on other sites More sharing options...
Chris@Adams Posted February 23, 2010 Share Posted February 23, 2010 So, I made my first phone call to Adam's today to place a rather large order (I was buying a detail kit with the Porter Cable). Anyway, the phone rings and I hear, "To place an order or for product info, press 1." So I press 1... one ringy dingy, two ringy dingies, three ringy dingies... "This is Adam." Wow. I was speechless (ask my students, I am NEVER speechless!). I was expecting "this is Ashley" from a somewhat less masculine voice. So I say, "Wow.! The man himself!" Anyway, it was so cool that I got to talk to Adam. What a nice guy! We had a delightful conversation and I asked him to autograph my 10th Anniversary garage banner. Now you all know I can't put that in my garage! That is "prominently display in the house" worthy! I don't mean to sound like I'm gloating here, but that conversation really made my day. His positive attitude is infectious. I'm still grinning. Good to here Terri, you will love your products! Adam is a great guy!! I am grateful to have him as a friend!! Quote Link to comment Share on other sites More sharing options...
NightMare Silverado Posted February 23, 2010 Share Posted February 23, 2010 I have had frequent e-mails with Adam and now have him saved in my iphone contacts, he has offered any knowledge I may request because I want to start up a small business. I should have thought to ask for an autograph on my banner... I may send it back to get one:) Quote Link to comment Share on other sites More sharing options...
DIAZ 87 Posted February 23, 2010 Share Posted February 23, 2010 Thats good to hear:bravo: cause im going to be calling tomarrow for the 1st time myself.... Quote Link to comment Share on other sites More sharing options...
IowaEmt1991 Posted February 23, 2010 Share Posted February 23, 2010 Thts customer service right there. Quote Link to comment Share on other sites More sharing options...
Natch02 Posted February 23, 2010 Share Posted February 23, 2010 Adam who? I only know Ashley. lol Quote Link to comment Share on other sites More sharing options...
Rich Posted February 23, 2010 Share Posted February 23, 2010 I can honestly say I've never met anyone nicer or more honest. I'm with Chris. Very glad to call him "friend". Quote Link to comment Share on other sites More sharing options...
BADRIDES Posted February 23, 2010 Share Posted February 23, 2010 So, I made my first phone call to Adam's today to place a rather large order (I was buying a detail kit with the Porter Cable). Anyway, the phone rings and I hear, "To place an order or for product info, press 1." So I press 1... one ringy dingy, two ringy dingies, three ringy dingies... "This is Adam." Wow. I was speechless (ask my students, I am NEVER speechless!). I was expecting "this is Ashley" from a somewhat less masculine voice. So I say, "Wow.! The man himself!" I don't mean to sound like I'm gloating here, but that conversation really made my day. His positive attitude is infectious. I'm still grinning. First time I ever called he answered the phone and I was blown away the way he treated me and we ended up talking about 15-20 minutes and he gave me tons of suggestions and helpful hints. Quote Link to comment Share on other sites More sharing options...
supersilverado04 Posted February 23, 2010 Share Posted February 23, 2010 I meet Adam at the last detail clinic in Phoenix. He was a very nice and friendly guy. Quote Link to comment Share on other sites More sharing options...
SaleenJOE Posted February 23, 2010 Share Posted February 23, 2010 Same happened when i called last week to make a correction on my order. ended up chatting for 20 minutes lol. Joe Quote Link to comment Share on other sites More sharing options...
Darth_Emma Posted March 2, 2010 Author Share Posted March 2, 2010 Just checked my tracking number... my order will be arriving tomorrow! I'll be in Adam's heaven... I got the premium detail kit along with a few other goodies. Four boxes full of fun toys including a PC and Vac-n-blow 500! The Junkman would be proud of me. I even got TWO buckets for that two bucket wash. Word is the weather is going to warm up later this week. That new Camaro out in my garage is going to be all sparkly soon. Be prepared for pictures! You guys are going to get soooooooooo sick of looking at my Camaro...! Quote Link to comment Share on other sites More sharing options...
Bill-V8V Posted March 2, 2010 Share Posted March 2, 2010 Can't wait to see the pictures :hi: Quote Link to comment Share on other sites More sharing options...
694doorbird Posted March 2, 2010 Share Posted March 2, 2010 Just checked my tracking number... my order will be arriving tomorrow! I'll be in Adam's heaven... I got the premium detail kit along with a few other goodies. Four boxes full of fun toys including a PC and Vac-n-blow 500! The Junkman would be proud of me. I even got TWO buckets for that two bucket wash. Word is the weather is going to warm up later this week. That new Camaro out in my garage is going to be all sparkly soon. Be prepared for pictures! You guys are going to get soooooooooo sick of looking at my Camaro...! We NEVER get tired of pictures:o Can't wait to see that shiny Camaro Quote Link to comment Share on other sites More sharing options...
SaleenJOE Posted March 2, 2010 Share Posted March 2, 2010 Bring on the pics Quote Link to comment Share on other sites More sharing options...
Darth_Emma Posted March 2, 2010 Author Share Posted March 2, 2010 FedEx delivered my goodies today! Four boxes of stuff. It was like xmas morning when it came. All of those lovely soft microfiber towels and all those bottles of sweet smelling chemicals to make my car glisten! The nice folks at Adam's even put their backing plate on my Porter Cable for me. Sweet! The only think I don't have yet is the vacuum I ordered. Adam said it was shipped from the manufacturer. Oh yeah, I forgot to mention, I got the Adam's detailing bag and it's great! Holds lots of bottles and all my towels. Now, all I need is for the weather to warm up... Quote Link to comment Share on other sites More sharing options...
Chris@Adams Posted March 2, 2010 Share Posted March 2, 2010 Sounds like you are all set Terri! Quote Link to comment Share on other sites More sharing options...
BADRIDES Posted March 3, 2010 Share Posted March 3, 2010 FedEx delivered my goodies today! Four boxes of stuff. It was like xmas morning when it came. All of those lovely soft microfiber towels and all those bottles of sweet smelling chemicals to make my car glisten! The nice folks at Adam's even put their backing plate on my Porter Cable for me. Sweet! The only think I don't have yet is the vacuum I ordered. Adam said it was shipped from the manufacturer. Oh yeah, I forgot to mention, I got the Adam's detailing bag and it's great! Holds lots of bottles and all my towels. Now, all I need is for the weather to warm up... Sounds like you got a smile on your face Quote Link to comment Share on other sites More sharing options...
Darth_Emma Posted March 3, 2010 Author Share Posted March 3, 2010 Sounds like you got a smile on your face Indeed I do. Adam also gave me a 10th Anniversary "Garage" Banner which he signed for me. I hung it in my study (it's much too nice for the garage). It's right next to the Camaro lithograph which all the members of the Camaro build team at the Oshawa GM plant signed for me. Still smiling! Quote Link to comment Share on other sites More sharing options...
trashauler Posted March 3, 2010 Share Posted March 3, 2010 You have all the luck a banner and the litho! Quote Link to comment Share on other sites More sharing options...
Darth_Emma Posted March 3, 2010 Author Share Posted March 3, 2010 You have all the luck a banner and the litho! And don't I know it! I feel very fortunate. BTW, nice Camaro! Quote Link to comment Share on other sites More sharing options...
whiterp199 Posted March 4, 2010 Share Posted March 4, 2010 Welcome! Quote Link to comment Share on other sites More sharing options...
Roshi Posted March 12, 2010 Share Posted March 12, 2010 Similar experience for me as well - i placed my order via the internet today for the Adams premium detail kit. I requested a small change in the notes section regarding the detail kit. I didn't know if Adams would honor the request or not. Two hours a later i received an email from the man himself - thanked me for my order and said he would be happy to accommodate my request. I thought that was pretty cool. Quote Link to comment Share on other sites More sharing options...
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