garcmol Posted March 5, 2010 Share Posted March 5, 2010 It was cool. Got my order today, but was missing a 16oz bottle of glass cleaner. Was on the phone when I found the note in the bottom of the box. Was gonna hang up, but Adam answers. I had to ask if this was "the" Adam? Talked a bit about detailing (of course) and the new 'maro. Then I had the pleasure of talking to Chad about my order. He went above and beyond for a 16oz bottle of glass cleaner. Name another company that would care about 16oz of anything AND make sure it was shipped AND make sure you (the customer) knows it was shipped. Name one. This is by far the best customer oriented business I've purchased anything from. You have a customer as long as I own cars. Thank you Norm Link to comment Share on other sites More sharing options...
Chris@Adams Posted March 5, 2010 Share Posted March 5, 2010 Cool! Link to comment Share on other sites More sharing options...
The Ryan Posted March 5, 2010 Share Posted March 5, 2010 Chad filled my order too.. I was also missing the glass cleaner today, but was substituted a free bottle of detail spray until the glass cleaner is back in stock! Great customer service! Link to comment Share on other sites More sharing options...
Adam Posted March 5, 2010 Share Posted March 5, 2010 Nice talking to you today Norm! Thanks for your patience, and thanks for posting kindness on our team here. -Adam:thumbsup: Link to comment Share on other sites More sharing options...
BADRIDES Posted March 5, 2010 Share Posted March 5, 2010 CJ is DA MAN and the rest of the Adams's crew are all Numero Uno in my book Link to comment Share on other sites More sharing options...
Team Adam's Posted March 6, 2010 Share Posted March 6, 2010 The warehouse guys are awesome... both Brian and CJ have been more than proactive in getting me info when I need it and keeping me up to speed on whats going on with stuff I have shipped to my door... often times I get notice from them about shipping delays before I get around to reading the delivery exception email from FedEx. Link to comment Share on other sites More sharing options...
Natch02 Posted March 6, 2010 Share Posted March 6, 2010 Yes Adams is #1 Link to comment Share on other sites More sharing options...
IowaEmt1991 Posted March 8, 2010 Share Posted March 8, 2010 CJ is DA MAN and the rest of the Adams's crew are all Numero Uno in my book Link to comment Share on other sites More sharing options...
lawson4450 Posted March 8, 2010 Share Posted March 8, 2010 Yeah i had a note in my box that something was on back order and would be shipped within a day or two. Link to comment Share on other sites More sharing options...
garcmol Posted March 10, 2010 Author Share Posted March 10, 2010 Oh, and I got my glass cleaner yesturday. Little box of joy just waiting at the door for me! Thanks again! Link to comment Share on other sites More sharing options...
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