but see thats the point rich, the adams team shouldn't get overly sensitive when there is criticism over a product or when someone finds something better. If I was the adams team i would take that as "hey guys so and so found a product that seems to be working well" lets take this time to look at what we can make or improve on that is better then that product, but in the meantime lets let an open discussion so others can chime in and we get their opinions.
I run a business and I LOVE when someone critisizes me or questions me on my products and methods, its the only way to build a better business
I WISH i had a support group/free focus group like adams has that could critique me ...Nothing bad comes from it, only good. And i do understand about the annoying customers/people that are out to get some type of revenge, ive dealt with my share of those too. but 99.5% of my customers behave themselves, and im sure it would be the same percentage for adams. they just have more to deal with because they have more customers then I do.
But to have a thread taken down almost instantly when someone ASKS about another product is just plain crazy, personally i would take that time to let others speak and sing praises about an adams product and why such and such a product from adams is better. so what if someone chimes in and says something works better for them, just because it works better for them doesnt mean it will work better for others or that individual.
I wonder how many customers the forum team have turned away by someone just asking a simple question, especially someone that just joined asking if adams products are compatible with others, i have seen one too many threads taken down within minutes because someone simply asked the difference between megs/adams or can adams be used with other polishes etc... I know if I was replied "this is a forum that supports adams products only this thread will be closed" i would go somewhere else and never look back
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