tjk
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Posts
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Joined
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Last visited
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Days Won
7
Reputation Activity
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tjk reacted to Dan@Adams in New style grit guard? Cyclone dirt trap? opinions?
Sorry, that wasn't directed toward you, but it seems like every time a thread comes up about this company, multiple comments will be made about them.
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tjk reacted to Rich in 110% Money Back Guarantee...No So Much?
So now you see that Adam's stands behind their 110% guarantee. This could have all been handled privately.
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tjk reacted to Benjammin in 110% Money Back Guarantee...No So Much?
Hi Ryan,
Thank you for you post.
We would absolutely be happy to issue you a 110% refund, instead of a gift certificate. I guess I had misunderstood what you were asking for and thought you were going to be placing an order today, which was why I offered you a gift certificate.
The option is always up to you whether you receive a gift certificate to purchase other products or a refund back to your payment method. I will issue a 110% refund to you right now.
Please let me know if you have any questions or need any additional info, and I will be happy to help!
Thanks,
Benjamin Stanley
Customer Experience Director
Adam's Polishes
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tjk reacted to GXPaycheck in 110% Money Back Guarantee...No So Much?
Well there ya go!
I thinks folks are so used to getting screwed on a regular basis that when REAL customer service shows up, they don't know what to do.
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