I tried the products after reading about them on the SRT forums. Jason had posted a lot ont he 300C section.
I ordered the claybar/detail spray kit as well as some MF towels to try them out. the next morning I got a CALL, not an email, from Jason saying the claybar was backordered a couple of days and for the trouble he was throwing in a few MF towels. WOW. and as if that wasn't enough, a few weeks later I ordered the machine kits and a few more goodies. After not receiving a shipping email for a week I emailed th orders to make sure my credit card had gone through ok. Not only did I get a response, I got an email from Adam himself who not only gave me the update on my order but also gave me his cell phone number and told me to call if I had any questions while I was using the PC machine.
I shouldn't say anything, but with customer service like I get from the Adams crew, I'd be willing to pay twice as much for the products. HAHA