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Matt@Adams

Marketing
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Posts posted by Matt@Adams

  1. Hey Rich,

     

    Thanks for calling our attention to this. 

     

    In all honesty, we haven't been approving or disapproving a number of reviews in the last month. 

     

    Adam and I just sat down to look at this thread. We found dozens of reviews, both positive and negative that were overlooked in our system. 

     

    Look again and you should notice a bunch of new reviews!

     

    Again, thanks for calling our attention to this. We appreciate your business. 

  2. Adam, Ashley, Kourtney and Matt just got back from SEMA! 

     

    What a week!

     

    Here's a quick recap:

     

    -We met with all of our buddies at General Motors!

     

    -Spent tons of time with Phil Yui from Detailers Domain

     

    -Attended the private party hosted by Vossen in the Sky Lounge to see their new wheels... they are awesome, and the event was first class! 

     

    -Attended the Velocity private event 

     

    -Said hello to all of the other car care companies in the industry. 

     

    -Spoke with directors of SEMA about potentially having a booth next year (we will let you all know as soon as we know if we plan to have a booth in 2016)

     

    -Saw some new machines that are being launched by FLEX and RUPES soon... we are excited about these tools. 

     

    -Walked 47 million steps each day and only sat down 6 times (that may be an exaggeration, but it feels like it)

     

    Here are some photos to enjoy in case you missed out! I'll be honest, the quality isn't what we would usually put out but these are all cell phone photos because our Photographer Joe stayed home on this trip to keep the warehouse running smoothly. 

     

    ENJOY, AND FIRE US SOME QUESTIONS IF YOU WANT TO KNOW MORE ABOUT OUR TIME AT SEMA. 

     

     

     

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    At the Velocity event:

     

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    This guy uses our products, and we met him in the Airport on the way to Vegas!

     

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    Take it or leave it?

     

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    My personal favorite...

     

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    Parked outside of the Vossen private event:

     

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    The FIVE R Truck guys were loaded up with products!

     

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    You may see the logo on the back of this one, this guy uses our products! 

     

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    You should polish this....

     

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    LFA on Vossen Wheels

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  3. A few more changes went live today!

     

    Here's what we did. 

     

    1. Upgraded our SSL Certificate!

     

    When you log in to your account you will see a new "green bar". I attached a picture of what you will see below: 

     

    VrqyZK1.png

     

    This new SHA2 Extended Validation bar is just here to maintain security on portions of the website where you enter personal information and payment. This new version is the most recent standard. 

     

    2. Updated our homepage to have 4 new products, instead of 3. Plus we removed the second banner which was taking up valuable space on mobile devices and tablets. We are also working on reformatting the homage to be friendly on all devices. Believe it or not, this can be difficult... with so many phones, tablets and computers we have to resize the site at a number of pixel widths to look perfect. 

     

    Often times we have more than just a few products that are considered "new". Now we can show you more new products and keep everything uniform on the homepage as you downsize your browser to tablets or mobile. 

     

    Here is the tablet view (mobile will likely be 2 across or even 1, not 4):

     

    taj7llD.jpg

     

    3. What else?

     

    During checkout, we added an optional step where you can choose if someone helped you make your purchase. 

     

    WHY? We have so many people call in that have questions about their order, but they forget who they talked to about it. This will allow us to see who you spoke with, and allow us to provide first class service. Our sales reps will be able to monitor orders where they helped customers to follow up when needed to make sure the experience is better than ever. 

     

    Here is what it looks like:

     

    x4FjJ5Z.png

     

    4. What's next?

     

    New banners for anything under 700 pixels will be pushed live to the site tomorrow. 

     

    On mobile phones, a rectangle image just doesn't cut it. It's hard to read and you can barely see the image. 

     

    Moving forward, you will see completely different mobile banners that are 700x700 pixels and make shopping on mobile devices much nicer. 

     

    Many more changes coming soon...

     

     

  4. I would like a show all products button that listed ALL products by category:  interior, exterior, clearance, etc.  The old show all button on the home page would not show all products or combos that were found in different categories.  I would like one place to take for a quick look at all: new products, sales, clearance, limited items, promos etc.

     

    Solid input, and this one would be a pretty good sized project... I'll look into it. 

  5. Add a return-to-top-of-page (Top) action button at the bottom of the page. Sometimes on the products pages and on the forum, I'd like to be able to jump to the top of the page instead of scrolling with repeated finger flicks, to access the menus and tabs on an iPad.

     

    We can do that, easy! Also, this may be solved by the "sticky" top bar noted in the previous comment above. 

  6. Matt:

    Don't know if this one has been mentioned but when you go down the page and click add to cart below an item it takes you back to the top of the page. It would be nice to stay where you click on that so you can continue to go down the page without having to try to find out where you were.

     

    Solution coming to this soon. We have some testing on our dev site for this currently. I think the solution I will choose would be to sticky the entire top bar. Doing this would allow you to navigate the shopping tab easier and would not scroll you back to the top. 

  7. Matt:

    Don't know if this one has been mentioned but when you go down the page and click add to cart below an item it takes you back to the top of the page. It would be nice to stay where you click on that so you can continue to go down the page without having to try to find out where you were.

    Hey there! Good input, and that is on the list for developers already. We are testing a few options, including a "sticky" top bar that would keep all of the main top bar while you scroll to easily navigate and keep the page from scrolling up when you add to your cart. Stay tuned!

  8. Hello!

     

    Here at Adam's we relentlessly pursue perfection with our products, our customer service and our website. 

     

    That being said, I wanted to let you know we have a large handful of upgrades coming to the website over the next few months. 

     

    Most of them are small upgrades to your shopping cart, formatting on mobile, formatting on tablets etc...

     

    In the last 2 weeks we have:

     

    1. Upgraded our visual banners on the homepage from 2000px by 550px to 2000px by 700px. 

     

    What does this mean?  Banners are a better size for photography and should display much nicer in on your desktop as a large visual call out. 

     

    2. Upgraded our cart to have an easier time removing or updating quantities! 

     

    Previously we had a small x on the website that was very hard to click. Quite a few customers mentioned it was difficult to click that x, so we found a solution that should work great. (Here was the issue: http://www.adamsforums.com/topic/28931-problem-removing-items-from-the-cart-sometimes/

     

    The resolution was adding a "remove, update quantity" field in the checkout process for each sku. 

     

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    3. Changed formatting on our homepage for tablets.

     

    The top navigation on our homepage was formatting incorrectly on tablets and pushed the text into another field. This made it difficult to navigate. Now, around iPad dimensions, our site will resize. 

     

    4. Persistent Shopping Cart!

     

    When you add an item to your cart, we will now hold those items in your cart for you for 27 days! That means you can come back and shop without having your cart cleared out each time. REMEMBER, these items will be cleared out if you empty your cache before the 27 days. 

     

    5. On our homepage, The "SHOP NEW PRODUCTS" & "SHOP ALL SPECIALS" tab now actually lead to those pages. Previously they landed on pages that made.... no sense. 

     

    Plus... we did a few other minor changes that no one will notice, I bet. 

     

    In the next few weeks, we have more changes coming to improve your shopping experience with us!

     

    Like... 

     

    New mobile banners for anything smaller than a tablet. 

     

    Fixing the daily special and secondary specials box on the bottom of the homepage. 

     

    Deleting the second banner on the homepage (the guy kissing Detail Spray) on anything smaller than a tablet. 

     

    Adding a 4th "New Product" on the homepage, instead of just 3. 

     

    And more. 

     

    DO YOU HAVE ANY INPUT FOR US? LET US KNOW WHAT ELSE DRIVES YOU CRAZY, OR JUST TELL US WHAT WOULD BE NICE SO I CAN DO SOME RESEARCH AND GET IT INTO DEVELOPMENT. 

     

     

     

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