OUT2WIN

Just wanted to share my positive experience with Adam's. Back around February I ordered the details essentials kit. When I had ordered, a lot of the items were on back order so it didn't ship until March which is understandable. Well, Adam's got me the full kit and I was excited when I got it as its the first thing I had ever bought.
 
Well just over a couple days ago I get an email stating that Adam's had shipped a product. I was confused as I didn't order anything and thought it was a mess up on their end. Well, a couple days after I recieve the email I'm cleaning my motorcycle and the Fed Ex truck pulls up. I again was conufsed and blamed my wife for buying something behind my back! I then saw the Adam's tape on the box. I was like I didn't order anything but I'll check it out.
 
I then opened up the box and it was basically another essentials kit. I didn't know if it was by accident or not so I emailed Adam's about it. This was the response I got:
 
"Wow, thank you Patrick, and our peeps are a little off, apparently!  We’ll get this sorted out, and I apologize for the hassle.  Indeed, we have had a rough go of a new inventory system, which has made for many shipping delays.
  Keep the kit, and thank you for your kindness!"
 
Just for the hassle of the first kit being delayed it was made up with a second kit which I never really expected in the first place. To top it off, I got american made mints which were fantastic!
 
So thumbs up to Adam's! I'm definitely a new customer for life because their customer service can't be matched!

Metro is a great company, and certainly, they have been slammed.  Getting our orders on a more timely manner has been requested!
 
Thanks for your patience.

I did receive it and it blows a ton of air. Can't wait to use it!
 
Oh and a huge thumbs up to the Adams team for working with my order!

That is probably the best turn around I've ever seen.

My thoughts exactly

It's all in the details.

Wow.... Just wow....
 

That was definitely a goof at the warehouse.  I replied to your PM, we'll get you dialed in!

Only $39.09 after discount code COATING
>>>click here to order<<<


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