tpr676 Posted January 5, 2011 Share Posted January 5, 2011 In today's world of poor customer service I would like to tip my hat to Ashley, I made a change on my order and Ashley took care of it quickley and actually made another sale of the two wash bucket system. Thanks Ashley and I look forward to all my really cool new Adams products and future business. Sincereley Tim Link to comment Share on other sites More sharing options...
Chris@Adams Posted January 5, 2011 Share Posted January 5, 2011 Thats great Tim! Ashley Rocks!! Link to comment Share on other sites More sharing options...
Kingsford Posted January 5, 2011 Share Posted January 5, 2011 Ashley knocked one out of the park for me yesterday too! I got a gift certificate for Christmas and decided to add another Americana Bag to my order (since it was back ordered and hadn't shipped yet).... I gave her the Cert number, Order Number and told her what I wanted. Two minutes later she was done and I was happy! Link to comment Share on other sites More sharing options...
Trents_goat5.7 Posted January 6, 2011 Share Posted January 6, 2011 She helped me with my order yesterday as well. Thanks again Ashley. Link to comment Share on other sites More sharing options...
1FAST SS Posted January 6, 2011 Share Posted January 6, 2011 Ashley knocked one out of the park for me yesterday too! I got a gift certificate for Christmas and decided to add another Americana Bag to my order (since it was back ordered and hadn't shipped yet).... I gave her the Cert number, Order Number and told her what I wanted. Two minutes later she was done and I was happy! How do you like the bag so far? Is it large enough to fit my PC and the needed products? Link to comment Share on other sites More sharing options...
Vincenzo Posted January 8, 2011 Share Posted January 8, 2011 Yep, she is great. I am saving up to order a PC premium detail kit, but there are some things I do not need, so we were working out ways to trade out certain things and the such. She actually talked with me for like 15 minutes on this. Great customer service for sure! Link to comment Share on other sites More sharing options...
1anonly Posted January 9, 2011 Share Posted January 9, 2011 How do you like the bag so far? Is it large enough to fit my PC and the needed products? Mickey, the bag is huge. I have a Flex (which is bigger than a PC), 6 pads, 7 bottles of polish/wax, 1 tub of Americana, and 2 Americana applicators inside the main pocket of the bags. Well worth it. Link to comment Share on other sites More sharing options...
al1515 Posted January 9, 2011 Share Posted January 9, 2011 Likewise, I have had top-notch CS from Ashley many times in the recent and remote past. Makes shopping at Adams especially pleasurable. Link to comment Share on other sites More sharing options...
LQ9SS Posted January 18, 2011 Share Posted January 18, 2011 Thumbs up to Ashlee! She was great help today. I really like the live chat. Quick, easy, fast... Link to comment Share on other sites More sharing options...
Doug123 Posted January 18, 2011 Share Posted January 18, 2011 Ditto on Ashley making my order happen today! Never an issue, always great service and advice. Can't wait to see that Blaster soon - getting tired of those drips after washing! Link to comment Share on other sites More sharing options...
fortplainman Posted January 18, 2011 Share Posted January 18, 2011 i have to fully agree. it is nice to hear someone that is enthusiastic on the other side of the phone! Link to comment Share on other sites More sharing options...
eric@thompsonracing.us Posted January 18, 2011 Share Posted January 18, 2011 She's always been spot on on my orders, and I order a lot of stuff and am a PITA. I'll usually add a couple of cases after placing the order. I swear she probably thinks I do it on purpose! Great people to deal with! Link to comment Share on other sites More sharing options...
70'sChevyGirl Posted January 18, 2011 Share Posted January 18, 2011 I think Ashley deserves to drive Adam's Vette once in awhile. Link to comment Share on other sites More sharing options...
Ashley@Adams Posted January 18, 2011 Share Posted January 18, 2011 In today's world of poor customer service I would like to tip my hat to Ashley, I made a change on my order and Ashley took care of it quickley and actually made another sale of the two wash bucket system. Thanks Ashley and I look forward to all my really cool new Adams products and future business. Sincereley Tim Thank you so much for your business Tim! If you ever need anything, please contact me directly at any time. Link to comment Share on other sites More sharing options...
Ashley@Adams Posted January 18, 2011 Share Posted January 18, 2011 I think Ashley deserves to drive Adam's Vette once in awhile. :2thumbs: AGREE! Link to comment Share on other sites More sharing options...
fortplainman Posted January 18, 2011 Share Posted January 18, 2011 :2thumbs: AGREE! well arent you going to be in the spotlight in the new detail video's? Link to comment Share on other sites More sharing options...
billy_bling Posted March 14, 2011 Share Posted March 14, 2011 Ashley helped me big time to day also. I emailed her looking for one of the new detail bags and she sent me a contact. called them up and they gave my a free 6OZ metal polish for buying the bag just won"t to say thanks to Ashley, and Eric at thompson racing!!! Adams Polishes is the best!!!! Link to comment Share on other sites More sharing options...
musclejunkie Posted March 15, 2011 Share Posted March 15, 2011 Ashley totally rocks in my book too. She deserves a big fat raise! Link to comment Share on other sites More sharing options...
Fierce5 Posted March 15, 2011 Share Posted March 15, 2011 The combination of Ashley and the online chat are great. P.S. This may seem out of topic but what kind of Vette Adam has? lol Link to comment Share on other sites More sharing options...
mc2hill Posted March 15, 2011 Share Posted March 15, 2011 P.S. This may seem out of topic but what kind of Vette Adam has? lol It's a 'tweaked' 62 - http://www.adamsforums.com/forums/showthread.php?t=7043 Link to comment Share on other sites More sharing options...
Ashley@Adams Posted March 15, 2011 Share Posted March 15, 2011 In today's world of poor customer service I would like to tip my hat to Ashley, I made a change on my order and Ashley took care of it quickley and actually made another sale of the two wash bucket system. Thanks Ashley and I look forward to all my really cool new Adams products and future business. Sincereley Tim Thank you Tim!! That is really nice of you to take the time and share this. I greatly appreciate your business! Link to comment Share on other sites More sharing options...
Ashley@Adams Posted March 15, 2011 Share Posted March 15, 2011 Thank you to everyone for your kind words! You guys and gals are the best!! Link to comment Share on other sites More sharing options...
Faze Posted March 18, 2011 Share Posted March 18, 2011 She does a very good job of putting up with my emails, after emails, and after more emails. Oh and calls... hehe Link to comment Share on other sites More sharing options...
randyfox Posted March 18, 2011 Share Posted March 18, 2011 Anyone should get props for putting up with you on a consistent basis! Kidding Jason, you know I <3 you! Link to comment Share on other sites More sharing options...
Faze Posted March 18, 2011 Share Posted March 18, 2011 pffft... im not that bad... i dont think... lol Link to comment Share on other sites More sharing options...
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