Junior Posted March 16, 2014 Share Posted March 16, 2014 A few weeks ago, I placed an order with Adams, but I missed adding a specific item needed to use the polisher. So I sent an email asking if the item could be added to the shipment and charge. To my surprise, I got an email from Adam himself! He went above and beyond my expectations and it was on a Sunday no less. Just wanted to let folks know the level of dedication this guy and his company exhibit is truly awesome! Thanks Adam and team. You have earned my business ten fold with your excellent products and customer service! eric@thompsonracing.us, Team Adam's and Rich 3 Link to comment Share on other sites More sharing options...
Natch02 Posted March 16, 2014 Share Posted March 16, 2014 Adams has the best customer service. It cant be beat!!!! Junior 1 Link to comment Share on other sites More sharing options...
Benjammin Posted March 16, 2014 Share Posted March 16, 2014 (edited) Thank you very much for your purchase and support of Adam's Polishes, we greatly appreciate your business! All of us on the Adam's team are here to help people get updates on orders, place orders, or to have any questions answered. It is very important to us to get timely responses to our customers and in order to help we are now going to be open later in the evenings and will also be available on weekends as well! Check out the info on extended hours here: http://www.adamspolishes.com/t-contact_us.aspx If you ever find yourself needing an answer or help with anything, we are just a click or a call away! Edited March 16, 2014 by Ben@Adams Junior and Chris@Adams 2 Link to comment Share on other sites More sharing options...
Adam Posted March 16, 2014 Share Posted March 16, 2014 Thanks Jamey! I appreciate the kind words, from one Sunday to the next.... Again, thanks! Antv20 and Junior 2 Link to comment Share on other sites More sharing options...
eric@thompsonracing.us Posted March 17, 2014 Share Posted March 17, 2014 Tough to beet getting an email from The Man himself on a Sunday! Junior 1 Link to comment Share on other sites More sharing options...
Junior Posted March 17, 2014 Author Share Posted March 17, 2014 Tough to beet getting an email from The Man himself on a Sunday! Made my weekend. Guess its just one of those things. Bought many products from many companies. Never gotten a personal email from any CEOs of those companies! Antv20 and Team Adam's 2 Link to comment Share on other sites More sharing options...
Rich Posted March 18, 2014 Share Posted March 18, 2014 You won't find that kind of customer service with any of the so called "big name" products. Adam's is number one. They could all learn a thing or two from him. And if I haven't welcomed you yet..............welcome to the forum! Junior 1 Link to comment Share on other sites More sharing options...
Chris@Adams Posted March 18, 2014 Share Posted March 18, 2014 Adam's customer service is second to none. Link to comment Share on other sites More sharing options...
Thewalsh68 Posted April 17, 2014 Share Posted April 17, 2014 I would like to say that the customer service I have received from Nick is second to none. I just sent an email from amazon to adams and Nick replied within minutes. That's just awesome. I've had issues with shipping to my apo address in Germany and it has always been sorted out quicker than I thought possible. Thanks for all the great products and customer support. Team Adam's 1 Link to comment Share on other sites More sharing options...
Team Adam's Posted April 18, 2014 Share Posted April 18, 2014 Thanks for your business, kind words, and especially your service Kyle!! Link to comment Share on other sites More sharing options...
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