crime2 Posted April 26, 2010 Share Posted April 26, 2010 Talk about customer service..... Sent an email to Ashley at 10:15AM to see if I can change around my order to add on two empty bottles. (want to dilute down the APC and VRT) I get am email back at 10:17AM saying not a problem, all taken care of. Tell me how it can get any better than that? Thank you Ashley and the whole Adams team! Link to comment Share on other sites More sharing options...
Chris@Adams Posted April 26, 2010 Share Posted April 26, 2010 Good hustle Ashley! Link to comment Share on other sites More sharing options...
Nordgrey Posted April 26, 2010 Share Posted April 26, 2010 Had the exact same experience today! All the stuff I ordered and I never thought to include drying towels. One quick email and two towels added to the order I had in. These folks define customer service. Link to comment Share on other sites More sharing options...
fdresq4 Posted April 26, 2010 Share Posted April 26, 2010 She's a Peach! She has helped me out a couple of times too. Link to comment Share on other sites More sharing options...
Rich Posted April 26, 2010 Share Posted April 26, 2010 Ashley's the best! Link to comment Share on other sites More sharing options...
coolth Posted April 26, 2010 Share Posted April 26, 2010 Ashely is awesome she takes care of everybody and very nice person to talk too over the phone. Link to comment Share on other sites More sharing options...
b_pappy Posted April 26, 2010 Share Posted April 26, 2010 She is pretty amazing. We're lucky to have her on our side. Bruce Link to comment Share on other sites More sharing options...
GXPaycheck Posted April 27, 2010 Share Posted April 27, 2010 Ashley is so good she probably knows what you are ordering before you do! Link to comment Share on other sites More sharing options...
whiterp199 Posted April 27, 2010 Share Posted April 27, 2010 Ashley is great. Link to comment Share on other sites More sharing options...
Doug123 Posted April 27, 2010 Share Posted April 27, 2010 Yup, top notch! She's the image of how customer service should be done - Adam is fortunate to have her on board. Thank You Ashley! Link to comment Share on other sites More sharing options...
Laguna Posted April 27, 2010 Share Posted April 27, 2010 I'd say big thumbs up to the whole team. This is by far the best customer service team I have ever dealt with. I love Adam's products and they make me love purchasing and using them. Link to comment Share on other sites More sharing options...
70'sChevyGirl Posted April 27, 2010 Share Posted April 27, 2010 Adam has a great crew of people working for him! Link to comment Share on other sites More sharing options...
Scoobah St3ve Posted April 29, 2010 Share Posted April 29, 2010 I had placed an order, but it hadn't shipped yet. I saw a daily special and wanted to add it. About 10 minutes later on the live chat I had everything added. She hooked it up. I think that is why I love coming back and ordering stuff. Some people have asked me why I buy Adam's. Well its proven as i saw for myself. Its mainly their customer service, junkman, and these forums. Makes for a winning combination. Link to comment Share on other sites More sharing options...
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